Manufacturing
BOMs, Work Orders, Production Steps, made-to-order configuration and the production work that follows the sale.
For component builds, kits and repackaging: light manufacturing and assembly.
More Tall Emu
Tall Emu keeps going after the sale.
Manufacturing, field service, customer service, automation, reporting and customisation - all connected to the same customers, stock and orders as the rest of Tall Emu.
Lead → Quote → Sell → Fulfil.
It should be easy - and all in one system.
With Tall Emu, it just works. And the capabilities below aren’t add-ons or extra apps - they run in the same system, against the same customer record.
Jobs, assets & field service
Keep equipment, service history, jobs, field work and the customer record connected after the sale.
Customer service & tickets
Keep support requests, conversations, tasks, assets and later work against the same customer history.
Automation & workflows
Use repeatable rules to send messages, wait, branch, assign work and keep routine processes moving.
Reports & dashboards
Build reports and dashboards around the information your team actually needs, without starting from Excel every time.
Customisation & Screen Designer
Shape fields, screens, filters, permissions and templates around the way your team works.
One customer. One product. More of the work around them.
The point isn’t to bolt six extra systems onto the side. A ticket can relate to the customer and asset you sold. A Work Order can relate to the Sales Order that created the demand. A dashboard can report across the same operational records. The relationships stay visible.
Conversations are part of that record: calls, transcripts and AI summaries sit with emails, meetings and notes, and Tall Emu integrates with MaxoTel and Access4 phone systems.
Common questions about Tall Emu’s capabilities
Are these capabilities separate add-ons or extra apps?
No. Manufacturing, field service, customer service, automation, reporting and customisation run in the same system, against the same customer record, as the rest of Tall Emu.
Do we have to use every capability?
No. Start with the problem you need to solve now. The broader platform is there when the next part of the business needs to connect.
Does everything stay connected to MYOB or Xero?
MYOB or Xero stays as your accounting system. Tall Emu handles sales, stock and operations, with supported financial records sent through the configured integration. Sync rules and timing differ by record type.
Australian company. Australian team. Local support.
Tall Emu is built and supported in Australia, with help available from 9am to 5pm Sydney time.
MYOB or Xero stays as your accounts. Tall Emu handles the customer, sale and operational work around it.
See how this fits your business.
Show us how you work today and where the process gets messy. You’ll speak with a real person from our Australian team.