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The Aussie CRM that connects all areas of your business

Tall Emu CRM works with MYOB and Xero; and is the only sales and operations system you will need to manage your customers, stock, orders, and fulfilment.

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Loved by Australian and New Zealand customers
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Loved by Australian and New Zealand customers
Cloud Awards Winner 2023-24

Best CRM Solution

MYOB CRM, provided by Tall Emu, was acknowledged for its best-in-class Customer Relationship Management (CRM) solution, connecting lead management, sales, stock, shipping and manufacturing processes to streamline processes across the entire business for small and medium sized enterprises (SMEs).

Remove the growing pains from your business

Fast growth in a company tends to lead to more silos, additional double-handling, extra apps and more frustration for staff and customers alike. 

So you want to have Australian CRM software that supports your growth.  

The good news is that your hunt for the best CRM software is over!

One Australian-based CRM that can sync and centralise your whole business – across sales, stock and shipping – is Tall Emu. 

With Tall Emu, you can scale smarter – not harder. 

Tall Emu can tick all your boxes when it comes to CRM software. 

Tall Emu can tick all your boxes when it comes to CRM software.

  • Customer Support
  • Sales & Marketing
  • Ecommerce
  • Inventory
  • Manufacturing
  • Warehouse
  • Freight
  • Accounts

Powerful CRM Integrations

Plug in the apps you use to run your business.

Whole of Business CRM System

Tall Emu is an Australian-based CRM, designed for small businesses in Australia and New Zealand. Tall Emu is customer relationship management software that serves as an end-to-end business solution. Integrated with MYOB and Xero, Tall Emu offers software for CRM that’s locally managed and locally owned. Most importantly, you’ll be able to get local phone support from our Aussie team.


Track & Nurture Leads

Bring order to your lead management process and convert more to customers with less fuss.

  • One place to view and manage all leads
  • Focus on the best leads
  • Automatic/automated opportunity follow up
  • Customisable sales process/funnel
  • Drag and drop board view for easy leads management
Manage Your Pipeline

Always Be Closing

Simplify your quoting process with online quotes your customers will love.

  • Integrated inventory with MYOB/Xero
  • Send quotes by SMS/email with online acceptance
  • Works with WooCommerce
  • Free customer/dealer portal
  • Branded online quote templates
Quoting and Selling

Inventory & Order Management

Real-time order and inventory management and stock control capabilities all linked with MYOB/Xero

  • Manage stock and track orders with ease
  • Run the whole business from sales to fulfilment
  • Track and trace products with batch tracking and serial number tracking
  • Visibility to stay compliant and organised
  • Perfect for selling products and custom / work-to-order manufacturers
Inventory Management

Sync with MYOB and Xero

Keep your accounts up-to-date with a

  • Real time sales from CRM
  • Shopping cart sales and payments
  • Auto follow up of overdue invoices
  • Recurring billing & subscriptions
  • Overall less grunt work and mistakes

Track sales, job status and costs

Plan your manufacturing activities for maximum efficiency. Track the actual cost of production with Bill of Materials (BOM).

  • Stock management that links with MYOB and Xero
  • Track manufacturing progress
  • Link manufacturing jobs to sales
  • Manage manufacturing schedules to prioritise the completion of important tasks
  • Assemblies/BOM with work instructions
Pick, Pack & Ship

Fulfill Orders Faster

Simple, time saving pick-pack-ship process.

  • Queue orders for pick and pack, centralised in one process
  • Track which team members pick / pack
  • Produce picking / packing slips
  • Automation of invoices, tracking, part-ship/backorders
Fulfilment & Distribution
Customer Service

Deliver On Your Promises

Improve customer service and customer satisfaction

  • Keep promises by tracking your to-do-list in CRM
  • Use a ticket system to manage projects and tasks
  • Stay connected with customers even after the sale is complete
  • Easy note keeping with phone and voice notes
Customer Service
Online Retail

Easily Sell Online

Easily sell products and services via websites on Wordpress and shopping carts like WooCommerce.

  • Sync stock to WooCommerce
  • Quote, and take payments online
  • Download orders to CRM for super fast order turnaround
  • Insta-buy forms and links to sell via SMS, Facebook, embed in emails/websites
  • Auto sync sales data to MYOB/Xero
Online Retail
Free Customer Portal

Free Client Portal Software

Allow your clients to access pricing, product and transaction data online.

  • See product and pricing information
  • Show customer special pricing
  • Download and pay invoices online
  • Place orders online
  • Set up in minutes with your own branding
Free Customer Portal

Targeted Communication Made Easy

One system to bring together, view and segment leads for tailored communications.

  • Use sales history to drive marketing campaigns
  • Integrates with Mailchimp, Campaign Monitor and Burst SMS
  • Bring in your leads from webforms, Facebook and other sources
  • Automate communications with workflows
  • Use CRM intel to deliver the right message at the right time

Your Team Will Love Tall Emu

Collaboratively utilised by all departments and teams

Tall Emu CRM software is a simple but powerful system that will remove clunky processes and enable your team to spend more time on initiatives that increase business.

With its wide range of features, it’s the best CRM software for encouraging collaboration across teams and empowering cross-departmental cooperation.

Sales & Marketing

Centralise leads, and sales and marketing activities. Use CRM data to communicate with customers via platforms including Mailchimp and Campaign Monitor.

  • Capture leads from webforms and Facebook lead forms
  • Track customer life cycles and sales stages
  • Manage on-the-road sales visits with Google Maps
  • Send targeted comms with integrated email and SMS marketing apps
  • Visually monitor your sales pipeline
Find Out More
“Fantastic cost-effective product delivered by a flexible team. Being based in Australia, I loved the fact I could talk directly to them and they understood what I wanted.”
Warwick M. COO | Hospital & Health Care

Customer Service

Save time with all customer data in the one place - including quotes, notes and deliveries. Deliver on promises to customers with a succinct system to manage information.

  • Integrate calls and Outlook to track all communications
  • Easily view information on customers allowing a personalised approach
  • Deliver a positive experience to your customers
  • Increase confidence of customers, and your team
  • Call outcome reporting for satisfaction measurement
Find Out More
“We love the telephone integration and the ability to track calls and update contacts on a real time basis.”
Blaise V. Managing Director | Australia


Your team can manage projects from go to whoa with full visibility of project management, pick pack ship, and inventory.

  • Simple CRM to manage and track operations
  • Full visibility to manage pick, pack and ship
  • Cross-team collaboration tool – no more miscommunications
  • Track progress, timelines and budgets at a glance
  • Automated workflows free teams from repetitive tasks
Find Out More
“The support staff actually know and understand the product, provide great advice, and get back to us quickly with clear steps when we hit a challenge. ”
Mark R. Director | Health, Wellness & Fitness


Seamless integrations with MYOB and Xero put customer accounts at your fingertips, but conceal sensitive business data. Maximise cashflow with automated invoicing.

  • Remove disconnects between sales and accounts
  • Eliminate double data entry and chance of errors
  • Apply consistent credit rules
  • Maximise cashflow with automated invoices and reminders
  • Customer portal for self-service access to invoices
Find Out More
“The price is fantastic for the product and service we receive. Great to use, powerful while still being simple and clean. Responsiveness to queries has been fantastic.”
Cassandra C. Operations Manager | Medical Devices

Business Owners

Aussie developed and supported CRM that gives complete visibility across all areas of your business and saves hours of work. Centralise sales pipelines, customer statuses, inventory and shipping.

  • All-in-one platform with centralised business data
  • Access business insights at any time
  • Monitor and track sales activity and productivity
  • Save resources by crunching activity into one system
  • Integrate platforms like accounts, shopping carts, marketing and more.
Find Out More
“Speed and efficiency within my business! Wish I'd found Tall Emu CRM years earlier. I cant fault it.”
Steve B. General Manager in Australia


Flexible integration to all the platforms your clients use to manage and grow their business. You can confidently recommend an Australian owned and supported CRM system as the best solution for your clients’ business.

  • Earn commission on referrals
  • Free access to your customers’ CRM
  • Aussie developed and supported
  • Easy to use – yet powerful
  • Real-time data and information viewable from anywhere, at any time
Find Out More
“In researching the market we couldn't find anything that came close in terms of breadth and depth of features at this price point. Getting a B2B portal out of the box was the cream.”
Mark R. Director in Australia

Why choose Tall Emu? We’re local.

Call our friendly team for sales (02) 9299 9959

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    Australian Data Storage

    All your data stored safely in Australia, under Aussie regulations.

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    Australian Support

    Our support team is 100% Aussie based.

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    Australian Integrations

    We support local, integrating with all your Australian systems and software.

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    An MYOB Business

    Tall Emu is owned by MYOB, so your business is in safe hands.

The Aussie CRM that connects all areas of your business

  • Boost productivity

    Automate admin and processes to make your team more efficient.

  • Real-time stock view

    Sync and link everything from sales, to operations, to manufacturing, to shipping

  • Supercharge your pipeline

    An easy sales process to reduce the time from new lead, to new customer

Tall Emu’s impressive stats...

Est. '02

We've helped businesses for over 20 years


Competitor CRMs cost up to 3 x more than Tall Emu


Of dollars revenue put through Tall Emu by our customers annually

CRM Case Studies

Hear from real customers using CRM software in Australia – specifically, Tall Emu – every day to run their business. Discover more about how this Australian-based CRM is able to enhance your operations.

As an Australian CRM, Tall Emu is uniquely equipped to handle the challenges that arise from running a business within the ANZ region. Through these case studies, you’ll discover how having Australian CRM software can support your needs and help you grow your team.

Tall Emu's Australian Based CRM Frequently Asked Questions

What’s the difference between CRM and ERP?

Both CRM and ERP are different types of programs and software used to enable business functions. 

CRM refers to “customer relationship management”, whereas ERP refers to programs used for “enterprise resource planning”. 

In simpler terms, CRM software is designed to enable front-end functions, like marketing, sales and customer service. By contrast, ERP software is used for functions that are normally out of the customer’s view – accounting, finance, HR, supply chains and more. 

Although both CRM software and ERP software are able to help your business scale, grow and expand, they serve quite different functions. Accordingly, most companies will likely end up utilising both during their lifespan.

What are the benefits of using a CRM?

Investing in software for CRM can offer a range of different benefits. 

Customer relationship management software enables you to keep track of all the interactions and touchpoints you have with a customer. In turn, this enables you to enhance and improve customer relationships. Having all of the historical information available at a glance means that you can better tailor your approach and responses to customer needs.  

Having the right Australian CRM software also creates the potential for better sales productivity. You’re able to track your sales pipeline within the program. In conjunction with customer information, you can better identify opportunities for outreach, upselling and cross-selling. 

The best CRM software will also allow you to improve your efficiency. You’re able to automate certain tasks, helping streamline your sales and marketing process.  

Last (but certainly not least), CRM software in Australia can help you collect and analyse data to help you to make better business decisions.

How do I choose the right CRM for my business?

When you’re selecting software for CRM, it can be challenging to know which one is right for your company. But there are a few standout considerations. 

First of all, your software should feature a range of CRM integrations. This will allow it to interface with the systems you’re already using, and help avoid issues with double-handling.  

It’s easy to be wowed by features, too. But make sure you’re selecting a product with features that are actually relevant to your needs, and that can be tailored to the specifics of your company. 

Opting for an Australian CRM can also be useful, to help you get the support you need in a timely fashion. 

And of course, make sure that it’s easy to use! 

For more information, make sure you read Tall Emu’s article about how to choose the right CRM for your business.

What are some challenges of implementing CRM software in Australia?

When it comes to implementing new software for CRM, there tends to be four main challenges. Let’s take a closer look at some of them below, and how they can be addressed. 


  • Changing the way your team works – Adding a new piece of software to the daily routine will naturally have a learning curve, and shift the current routine. So it’s important to make sure you choose the best CRM software for the task. It should be easy to use, enhancing day-to-day workflow rather than needlessly adding to it. 
  • Overcoming user resistance – User resistance tends to be closely related to changing the way your team works. Employees understandably don’t want to have to add to their workload for no perceived benefit. So it’s important to look for customer relationship management software that will allow your staff to streamline their work and that integrates effectively with their other systems. Which leads us to our next point…


  • Integrating the CRM with your other business systems – It’s essential that your CRM integrates with other software you use on a daily basis. Customer databases, stock keeping and accounting software are just a few considerations. Having an Australian CRM can be an effective way to tackle this, as you’ll be dealing with a provider that’s aware of the most common programs in the Australian market.
  • Managing the cost of the CRM – Cost-management is key for effective CRM use. You want one that offers a range of features while still being affordable. Part of this is being able to get the most out of the support offered too. Some small business owners opt to use an Australian-based CRM so that they know support will be accessible in a timely fashion from a local provider. This can cut issues with downtime and accessibility, which left unchecked can add to your overall running costs.

How do I get the most out of my CRM?

To get the most out of your CRM, you need to use it regularly and make sure it is integrated with your other business systems. You should also set up regular reports and analytics to track the success of the CRM. This will help provide you with tangible insights into the way your CRM is aiding your business. 

Tall Emu also has an entire help section to help you diagnose, tailor and improve your Tall Emu CRM. Additionally, Tall Emu support is also Australian-based, allowing you to get any issues resolved quickly and locally.

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