CRM for Online Retail
Taking your business online doesn't have to be expensive, slow or complicated. And if you're already online you'll love Tall Emu integrations and real-time stock views.
Tall Emu is the perfect platform for an eCommerce business
Easily sell products and services via websites including WooCommerce. Download orders to CRM for super-fast order turnaround, plus quote and take payments online. Tall Emu CRM can sync stock to WooCommerce and sales data back into MYOB or Xero. Use Instant buy forms and links to sell via social media, SMS, and embed in emails and websites.
Tall Emu is ideal for businesses that also sell offline as the CRM system manages all the channels seamlessly.
Integrated ecommerce
Shopping Carts, Webforms, Web Quotes
Web-based sales is baked into Tall Emu - WooCommerce integrations, our customer portal and Insta-buy webforms that let you sell anywhere.
Pick, Pack and Ship
Ship Faster Than Ever Before
Get products off the shelf and out the door! Streamlined warehouse process that auto-invoices based on what you ship, and when you ship. Giving you a smooth process and a reduction in double handling and delays.
Customer access to pricing, product and transaction data
Free Customer Portal
Your customers and clients can see product and pricing information online, including special pricing. Place orders online, download and pay invoices quickly. The Tall Emu CRM free customer portal can be set up in minutes with your own branding.
Forget Excel Spreadsheets
Centralise and Organise Your Sales Pipeline
Whether manually entered or automatically synchronised from your website or Facebook, here’s one central spot to manage your leads and sales activity.
Have Stock Visibility
Powerful Inventory Management
Real-time inventory management across sales, shopping carts, manufacturing, purchasing and fulfilment over multiple locations. features include serialised, batch tracked and manufactured items, landed cost calculations and foreign currency purchases.
Website and Ecommerce
Connect and sell to customers through your branded and ecommerce websites
Campaign Monitor Integration
Develop, deliver and track targeted email campaigns with the results updated automatically in CRM.
Mailchimp Integration
Send and track campaigns against customers in CRM.
Webforms
Website forms automatically drop leads into CRM as an opportunity
Insta-Buy Webforms
Buy now links you can email, text or embed on any website.
Free Customer Portal
Customers can view service tickets, buy products, download or pay quotes & invoices.
WooCommerce
Syncs product data from CRM to WooCommerce, saves double-entry data.
Inventory Management
Track, purchase, produce and manage orders and stock with ease. Tall Emu to run the whole business from sales to fulfillment.
Backorders
Manage Backorders so you can still make the sale, invoice or do it later when the item comes in or is made. Be able to fulfill multiple sales orders with a click of a button.
Serialised Stock
Unique serial number makes sense for tracking where things are and who you sold them to.
Multiple Warehouse Locations
Sell from multiple warehouses and keep on top of your stock levels across locations.
Sync Stock with WooCommerce & Portal
Keep your website stock levels updated automatically.
Manufacturing Work Orders
Manage your manufacturing work orders – Make to Order, Make for Stock
Purchase Order Management
Replenish stock, or order per-customer
Request For Quote (RFQ)
You can request quotes from suppliers (or potential suppliers) using the Request For Quote (RFQ) module in CRM. You can then quickly create a Purchase Order from an RFQ.
Supplier Management
https://tallemucrm.com/features/inventory-management/supplier-management/Manage multiple suppliers, per-supplier pricing and more.
Multi Currency
Sell and buy in many different currencies and convert to base currency
Batch Tracking
Visibility and traceability for your products for orders or recalls.
Landed Cost Calculations
Purchase in multi currencies and calculate landed costs automatically.
Manage Your Sales Pipeline
Centralise and track your sales leads in one spot.
Marketing Management
Communicate with customers via platforms including Campaign Monitor, Zoom and social ads.
SMS Comms
SMS / Texting has a 98% open rate so use correctly this is a great way to communicate with leads and customers
Segment & Rank Leads
Increase conversions by targeting leads based on behaviours
Reporting & Dashboards
Automate lead to customer activity reports, view in tailored dashboards
Sales Force Automations
Pushing leads through your sales funnel with smart lead scoring, lead allocation and follow up; making it easier to sell at scale and grow your business.
Marketing Automations
Engage Leads by automatically adding them to drip marketing list to convert leads into sales
Campaign Monitor Integration
Develop, deliver and track targeted email campaigns with the results updated automatically in CRM.
Mailchimp Integration
Send and track campaigns against customers in CRM.
Lead Hunter
Interactive map view lets you find leads and add them to your CRM
Campaign Management
Create a campaign in CRM so a budget, description, and the resulting activity and leads can be tracked by campaign.
Drip Feed Marketing
Automatically send marketing messages to people in your CRM based on lists you’ve dynamically added them to.
Lists & Audiences
Create, maintain or segment lists for emailing, calling or uploading to Facebook or Google.
Webforms
Website forms automatically drop leads into CRM as an opportunity
In February 2022, Tall Emu was acquired by MYOB. This exciting move enables Tall Emu to deliver and develop the best CRM for your business whilst continuing to integrate with both MYOB and Xero.
