Customer and Contact Management

Share and manage contact information so your team always have real-time customer data at their fingertips.

Tall Emu CRM has the tools to optimise your customer service level.

Managing Communication with Customers and Leads

Give your business an advantage by having one source of truth for all your customer data, with access to a real-time history of your customers' interactions with your business. Categorise and centralise all emails, phone calls, tasks and communication and activity history against contact records.

Organise your data and use it to work smarter

Ditch Excel Spreadsheets!

Excel was never intended to be used as a complex database. Beyond managing a small list of names and contacts, it's not flexible, robust or dynamic enough to be used if your business is wanting to operation efficiently. Tall Emu CRM takes your customer's information and links it to all operational and sales activities across your business.

Segment information with quick searches across customers and leads within CRM.

Intelligent Search Function

Tall Emu CRM allows easy access to data based on customised list requirements including behaviours, sales stage, demographic, geographic and total spend. Locate information quickly through customised searches and pre-determined filters and views. Search using specific criteria to quickly bulk update or export. View data in various formats including customisable lists, Kanban and map view.

Seamless Customer Interactions

Centralise your database and maintain a real-time history of your customers’ interactions with your business. Whether by phone, email, online or financial information – bring it all together to avoid miscommunications between your team members.

One source of truth for all customer data.

Maintaining different databases for client information becomes unsustainable in keeping important data synchronised and well-managed. Tall Emu CRM brings all data together in a simple to use yet powerful system.

Database Management

Create and manage tasks and communications.

Assign and track tasks and meetings, by meeting type and record outcomes so you have a full view of your customer story. You can view calendars for other users and various resources you have set up in your system.

Activities Management

Log all phone calls and outcomes.

Integrate your phone with CRM, and have inbound and outbound calls automatically logged as call activities. This gives a full view of customer and lead history giving great customer service, but sales teams visibility to flag calls for follow up.

Phone Integration

Send and sync emails against contact records. Sync from Outlook or send from CRM.
Manage tasks against customers.
Store all contact and company information as well as all the important activities with your customers.
Existing customer information is likely to be spread across your company in different areas. Tall Emu CRM can access this data in multiple ways including data stored in MYOB or Xero, contacts, meetings and email stored in Outlook, from Excel spreadsheets or other files.
Find the right customer records quickly with an intelligent search function within CRM. Filter and find functionality allow for fast retrieval of data.

By industry

By role