Advanced CRM Phone System Integration
- Have a total view of every call that enters your business
- Automatically save call details, AI transcripts, recording and summary – directly into CRM
- Saves hours of manual work for sales teams
- Access4 delivers unified communication solutions through a partner network
Tall Emu CRM + Access4
Tall Emu CRM seamlessly integrates with Access4, giving powerful call-centre features. This integration provides CRM users with streamlined telephone services from within CRM, displaying a customer profile before the call is answered and automatically saves it in CRM. By syncing call information between the phone system and CRM, your teams are relieved of more than half of their workload. Tall Emu's integration with Access4 is included with your CRM subscription fee (Access4 fees are additional).
Cloud voice and collaboration
Access4 is a technology company that delivers unified communication solutions through a trusted partner network. Access4 provides uncompromised telephony features tailored to meet your business requirements. Say goodbye to upfront investments and technical expenses, as this solution enables effortless scalability without being hindered by intricate hardware or additional technical costs.
Improve conversations with customers and prospects
Enhanced Customer Insights
After ending a call with a customer, you do not need to enter the details into the CRM manually. Automatically save the call and customer details into the CRM software. Heighten your customer's experience with your business, as handling queries is phenomenally easier when your team have customer data right in front of them.
Automated all the way
Save Time and Increase Accuracy
Telephone integration captures inbound/outbound calls and calls trigger pop-ups when the phone rings identifying customers and their details. AI powered transcripts are automatic and happen in the background, giving you notes against calls during or after. An incredible time saving feature! Plus, automatically have calls timestamped and report on call activity with ease. Have ‘Missed calls – not returned’ report to avoid missing customer calls.
Managed service provider opportunity
From seamless communication tools to robust cloud services, Access4 equips MSPs with the tools needed to deliver exceptional value to their clients. Access4 partners onboard in one day and once set up can provision within the hour. Start growing your recurring profit pool as a managed service provider with Access4.