Licence type
Full CRM
$95/user/month
Every CRM feature: leads, quoting, sales orders, inventory, purchasing, manufacturing, warehouse work, customer portal and the MYOB or Xero connection. Billed annually in AUD, plus GST.
Pricing
You don’t need to be a rocket scientist to work out our pricing.
Everyone gets the features they need, without paying for things they don't use. Full Tall Emu licences are $95 per user per month, with lower-cost $30 licences for warehouse, delivery and field-service staff. There are no feature tiers or paywalled CRM modules. Onboarding is a one-off cost.
Choose the licence type for each role
Licence type
App-only licences
$30/user/month
Warehouse, Delivery or Jobs / Field Service app access for operational staff who don't need the full CRM.
Prices are in AUD and exclude GST.
Lower-cost licences for operational teams
Not everyone needs the full CRM. Your warehouse team, delivery drivers and field-service technicians can use the app they need for $30 per user per month, rather than paying for a full CRM licence.
App licenceWithout Managed SupportWith Managed Support
Warehouse appWithout Managed Support: $30/user/monthWith Managed Support: First 10 app users free, then $30/user/month
Delivery appWithout Managed Support: $30/user/monthWith Managed Support: First 10 app users free, then $30/user/month
Jobs / Field Service appWithout Managed Support: $30/user/monthWith Managed Support: First 10 app users free, then $30/user/month
Managed Support is $399/month + GST under an annual agreement, billed quarterly. It includes four hours of support each month, priority support and the first 10 users on each app free. Further users on each app are $30 per user per month. It also includes 10% off additional Freight Hub consignment credits.
Onboarding - a one-off service fee
$3,500 one-off
Done for you: data migration, setup around your workflows and training. Per company, once. Instalment plans available.
Tall Emu's onboarding is done for you. The one-off $3,500 + GST fee covers data migration - customers, products, stock and open transactions - plus system setup and training for your team. Most businesses are working in Tall Emu within a few weeks, without configuring the system themselves from a PDF guide.
What the pricing covers
Full CRM licences include sales, inventory, purchasing, manufacturing and customer service features. App-only licences and connected services are explained alongside them below.
Sell
Leads, pipeline, quoting with live stock and freight, online quote acceptance and payment, sales orders from any channel.
Inventory
Live stock across locations, serial and batch tracking, price levels and customer pricing, landed costs.
Purchase & make
Purchasing, suppliers, bills of materials, work orders and light manufacturing.
Operational team licences
Warehouse, Delivery and Jobs / Field Service app-only licences are $30 per user per month for staff who don't need the full CRM. Freight Hub is a usage-based service, priced below.
Customers & service
Full customer history, email and phone integration, branded customer portal with self-service ordering.
Connected services
MYOB or Xero connects the accounts with Tall Emu. Ecommerce, freight, communications and other connected services may have their own subscription or usage costs.
Freight Hub pricing
Freight Hub is a usage-based service, not a user licence. Every Tall Emu customer gets 20 consignments a month free. Ship more, and pick the plan that suits your volume.
PlanPriceIncluded consignments
FreePrice: $0Included consignments: 20 a month
StarterPrice: $99 a month, billed annuallyIncluded consignments: 250 a month
BusinessPrice: $199 a month, billed annuallyIncluded consignments: 750 a month
ProPrice: $349 a month, billed annuallyIncluded consignments: 2,000 a month
Every plan connects to every supported carrier. About Freight Hub. Prices are in AUD and exclude GST. Consignments above your plan’s allowance are charged at the overage rate, and Managed Support customers get 10% off additional Freight Hub consignment credits. See the carriers Freight Hub connects to →
Support that fits your business
Self-service resources and PAYG Support
Use our Help Centre and training resources. PAYG Support is $250/hour + GST, billed in 15-minute increments. Genuine Tall Emu software faults are not charged.
Managed Support
$399/month + GST. Annual agreement, billed quarterly. Includes four hours each month, priority support, the first 10 users on each app free (then $30 per user per month on each app) and 10% off additional Freight Hub consignment credits.
Award-winning software
2025 SaaS Awards winner
Best SaaS Product for ERP, with further finalist placings.
2023-24 Cloud Awards winner
Best CRM in the Cloud.
2025/26 Cloud Awards shortlist
Recognised in three categories, including Cloud CRM Solution of the Year.
Independent customer reviews
Loved by Australian and New Zealand customers
4.2/5
4.2/5
Common questions
Pricing questions, answered straight
Are all features available with a Tall Emu subscription?
Every full CRM licence includes all Tall Emu CRM features. There are no feature tiers or paywalled CRM modules. Full CRM licences are $95 per user per month. App-only licences are $30 per user per month for operational staff who don't need the full CRM. Onboarding, Freight Hub usage and Managed Support are priced separately above.
How much are app-only licences?
Warehouse, Delivery and Jobs / Field Service app-only licences are $30 per user per month. If you’re on Managed Support, the first 10 users on each app are free.
Is there a free way to see Tall Emu in action?
Start your 14-day free trial. Complete the trial request form and our team will set up your 14-day free trial. You will receive confirmation shortly. You can also watch the recorded demo.
Do small companies need a CRM?
Small businesses get a lot out of one. At its core a CRM keeps track of your customers and every call, email or SMS with them, so nothing depends on one person’s memory. For a product business, Tall Emu adds the quotes, orders and stock to that same record.
What does the $95 user price cover?
The $95 per user per month price covers a full CRM licence with all Tall Emu CRM features, including the customer portal and the MYOB or Xero connection. Staff who only need a Warehouse, Delivery or Jobs / Field Service app can use a $30 app-only licence instead. Connected services may have their own subscription or usage costs.
What exactly does the $3,500 onboarding cover?
Data migration from your current system, configuration of Tall Emu around your workflows, and around ten hours of training. It's a done-for-you setup service, not an admin fee - and instalment plans are available.
Is the onboarding fee per user or per company?
Per company, once. Full CRM and app-only user licensing is recurring. Managed Support and usage-based services have their own recurring costs if you choose them.
How does this compare with an ERP?
Tall Emu does about 80% of what a full ERP does at roughly 10% of the cost - without the six-month implementation. Typical ERP quotes for the same scope run $20,000-$30,000 before you start.
Can we keep using MYOB or Xero?
Yes - that's the design. Your bookkeeper stays in MYOB or Xero for accounts; Tall Emu runs customers, quotes, orders, stock and operations, and connects supported financial records through the configured integration.
Is custom development extra?
Yes - customisation is quoted separately at a fixed scope, so you know the cost before work starts.
See what Tall Emu would cost for your team.
We’ll help you choose full CRM licences at $95/user/month or app-only licences at $30/user/month for each role in the same Tall Emu system. One-off onboarding, Managed Support and usage-based services are shown separately.