For operations teams
Turn the customer promise into clear work for the team.
Tall Emu keeps the detail from the sale attached to the order, stock, warehouse and delivery work that follows.
Stop rebuilding the order after sales hands it over
Accepted quote lines, notes, products, dates and customer details flow through to the work instead of being copied into another system.
Make ownership and next actions clear
Use tasks, statuses, queues and activity history so people can see what they own and what is holding the job up.
When a customer rings about a delivery, the call can be logged and summarised against the order, so the follow-up is visible - see calls and conversations.
Connect the warehouse and freight work
Receive, move, pick, pack and ship stock from the same order information, with freight and shipment updates kept with the customer.
Explore orders, warehouse work and freight
An operations day in Tall Emu
The morning queue shows what can ship, what is short and what needs a decision. Pick lists flow to the floor or the Warehouse Mobile app; freight books from the order; part-shipments and backorders track themselves; and the customer record carries every promise the sales team made - so operations delivers what was actually sold.
Operations questions
Can the warehouse work from phones or scanners?
Yes - the Warehouse Mobile app receives, putaways, picks, packs and counts stock with barcode scanning, live against the same orders as the office.
How do hand-offs between sales and operations work?
The accepted quote becomes the sales order - products, quantities, addresses, promises - so operations works from what the customer agreed, not a re-typed version of it.
Can we see why an order is stuck?
Yes - orders show their blocking state (credit hold, stock shortage, awaiting production) and the next action, rather than sitting silently in a queue.
Australian company. Australian team. Local support.
Tall Emu is built and supported in Australia, with help available from 9am to 5pm Sydney time.
MYOB or Xero stays as your accounts. Tall Emu handles the customer, sale, stock and operational work around it.
See how Tall Emu fits the way your business works.
Show us how you sell, what happens after the order and where the process gets stuck. You’ll speak with a real person from our Australian team.