Without self-service
- What is my price?
- Do you have it in stock?
- Can you resend the invoice?
- What did I order last time?
- Has my order shipped?
How customers order
Let regular customers order for themselves.
A branded B2B portal for products, customer pricing, stock, orders, quotes, invoices, payments, tickets and jobs.
Tall Emu Works With
Loved by Australian and New Zealand customers
Self-service for regular customers
The Customer Portal gives regular customers a branded place to buy, check their account and follow existing business without waiting for routine information.
Watch the Customer Portal demo to see ordering, freight tracking, account management and support in action.
The portal is included with your Tall Emu subscription and provides online ordering without a separate website or shopping cart. Customers can download quotes, sales orders and invoices and raise support requests.
See the BluSky Products Group customer story for an example of Tall Emu in use.
Show each customer their own prices and account settings
- See products made available to them
- See the price level assigned to their account
- See current stock information
- Add products to a cart
- Place an order that creates a Sales Order in Tall Emu
- Request a quote instead
Customers can check their account
- Quotes and quote history
- Sales Orders and status
- Invoices and outstanding amounts
- Payments and payment history
- Tickets and jobs
- Account documents
Remove routine calls and emails
With the Customer Portal
- Customer sees their own information
- Routine orders can be placed at any time
- Documents remain available
- The internal team handles exceptions
- The order enters the normal Tall Emu process
Portal orders follow the normal process
An order placed by the customer creates a Sales Order that can move through stock, credit, fulfilment, freight, shipment, invoice and payment.
Give regular customers self-service without losing control
Let customers buy using their own price and account context while Tall Emu keeps the order process connected.
Prefer to talk? Call 02 9299 9959 or talk to a real person.