CRM & Sales
CRM software for businesses that sell products
Track enquiries, follow up opportunities and prepare quotes in Tall Emu. When a customer places an order, your team can carry the details through to stock and fulfilment.
Tall Emu includes CRM and sales tools for manufacturers, wholesalers, distributors and equipment sellers. It works with MYOB and Xero, so you can manage the work around your accounts without replacing your accounting software.
Loved by Australian and New Zealand customers
Keep track of the sale
A customer calls about a product. Your salesperson records the enquiry, notes what they need and sets a follow-up. If the customer asks for a quote, the team can see the conversation and quote together.
If the quote is accepted, the sale can move into an order. The details are available to the people handling stock and fulfilment too.
That’s CRM connected to the day-to-day work of selling products.
Manage leads, customers and quotes
- Capture enquiries and keep customer and contact details in one place.
- Track opportunities through your sales pipeline, from first enquiry to a decision.
- Keep notes and follow-ups with the relevant customer or opportunity, so important details don’t get lost in someone’s inbox.
- Prepare and manage quotes, including pricing and margin.
- Move accepted quotes towards an order, with the sales details available to the team handling what comes next.
For configurable products, Tall Emu also supports quoting workflows for product choices and requirements.
Keep the work after the sale in view
A CRM on its own can show you what the sales team is doing. Tall Emu also helps your team manage what happens when a customer says yes.
Manage sales orders, inventory, purchasing, light manufacturing, warehouse work and freight in Tall Emu. Your team can check the order and stock information without piecing it together from separate spreadsheets and systems.
Use MYOB or Xero for your accounts
Tall Emu works with MYOB and Xero. Keep using your accounting software while Tall Emu manages customer relationships, sales, orders, stock and operational work.
Supported financial records sync through the configured integration. The records and timing depend on the integration and its setup.
Who uses Tall Emu CRM?
Tall Emu is for product businesses that need to manage customers and sales alongside stock and orders. It may suit you if your team:
- Sells through staff, ecommerce or both
- Quotes products before taking an order
- Needs to keep customer pricing and order history handy
- Is following up leads in spreadsheets, inboxes or separate systems
- Uses MYOB or Xero for accounting
Tall Emu is used by manufacturers, wholesalers, distributors and equipment sellers across Australia and New Zealand.
CRM is part of Tall Emu
Tall Emu’s CRM and sales tools are included with the full Tall Emu user licence, alongside quoting, orders, inventory and operational features.
Common questions
Is Tall Emu a CRM?
Yes. Tall Emu includes tools to manage customer records, leads, opportunities, follow-ups and quotes. It also handles orders, inventory and operational work.
Can I track leads and sales opportunities?
Yes. Capture and qualify enquiries, track opportunities through your sales pipeline and manage follow-up activity.
Can I turn a quote into an order?
Tall Emu supports quote-to-order workflows, so accepted quotes can move forward as sales orders.
Does Tall Emu work with MYOB and Xero?
Yes. Tall Emu works with both. Supported financial records sync through the configured integration, with the details depending on the record type and setup.
Does Tall Emu replace MYOB or Xero?
No. Your team can keep using MYOB or Xero for accounting. Tall Emu manages customer relationships, sales, orders, stock and operational work.
See Tall Emu in action
See how Tall Emu handles customer enquiries, quotes and the work that follows an order.