MYOB accounting software in Australia is one of the most popular bookkeeping programs available. MYOB offers a range of advantages to business owners. You’re able to track a range of different factors – such as income, debt, bills and inventory – through a simple interface that also allows for considerable flexibility.
You’re not stuck having to use a desktop, either. MYOB offers app-based features that allow you to access your records, issue invoices and more remotely. So for small business owners, it’s about consolidating a range of different processes under the one banner. This can be a huge time saver.
There are also a myriad of advantages to having your CRM integrated with MYOB. You’re able to gain the benefits of additional features and having access to customer histories, without needing to sacrifice the functionality that MYOB can offer.
Wondering how to choose the right CRM? Every small business has its own unique needs, so it’s important to choose accounting software like MYOB carefully. Features of MYOB accounting software can vary quite a bit depending on the iteration you choose.
So it’s important to think about the future of your business and how you plan to expand and grow, rather than simply focusing on the current needs your company has.
The cost of MYOB accounting software should also be factored in. You want to make sure you’re not paying too much for features you’re just not using.
With all of this said, MYOB Business is an excellent candidate for many smaller companies. It offers cash flow tracking, financial statements, tax management and more. You’re also able to import data from other platforms.
Tall Emu is an Australian CRM software that allows for a range of CRM integrations with MYOB. Now, MYOB accounting software in Australia typically requires a number of different features for both day-to-day use and legal compliance.
Accordingly, Tall Emu offers a number of features for MYOB users. These include:
- Tasks management
- Serial number tracking
- Pick, pack, ship
- Subscription billing
- Marketing integrations
- Sales pipeline
- SMS quotes & orders
- Free customer portal
- Integrated ecommerce
This allows for MYOB and CRM software from Tall Emu to integrate effectively with one another.
The “best” CRM for MYOB is subjective, and different types of CRM will offer different features. So it’s not surprising that integrating CRM software with MYOB can present a number of different challenges. Some of the most common include:
- Technical expertise: Integrating MYOB with other CRM platforms can be quite complex, and will require technical expertise. If you don’t have this type of expertise within your organisation, you may need to look elsewhere to find a contractor or vendor that’s appropriately equipped to assist.
- Data security: Protecting customer and internal data security is crucial. Failing to do so can have reputational and legal implications. So when you integrate a CRM with accounting software like MYOB, it’s critical to have the right cybersecurity measures in place.
- Cost: The integration process can be expensive, depending on the MYOB and CRM version you are using.
The good news is that you don’t need to get started without help. There’s a whole range of Tall Emu CRM resources to help you diagnose, tailor and improve your CRM. Tall Emu support is also based in Australia – so you’ll have access to local help if you do encounter issues.
Yes! There are a range of Tall Emu CRM resources across a library of helpful articles to help you diagnose, tailor and improve your CRM. Tall Emu support is also based in Australia for your convenience.
Tall Emu also offers free CRM training and ongoing support. So when you’re implementing our CRM that works with MYOB, you can be confident that you’ll be able to get the most out of it.
Having access to the right resources and support will let you leverage the best CRM for MYOB more effectively.
Tall Emu CRM
Both CRM and ERP are different types of programs and software used to enable business functions.
CRM refers to “customer relationship management”, whereas ERP refers to programs used for “enterprise resource planning”.
In simpler terms, CRM software is designed to enable front-end functions, like marketing, sales and customer service. By contrast, ERP software is used for functions that are normally out of the customer’s view – accounting, finance, HR, supply chains and more.
Although both CRM software and ERP software are able to help your business scale, grow and expand, they serve quite different functions. Accordingly, most companies will likely end up utilising both during their lifespan.
Investing in software for CRM can offer a range of different benefits.
Customer relationship management software enables you to keep track of all the interactions and touchpoints you have with a customer. In turn, this enables you to enhance and improve customer relationships. Having all of the historical information available at a glance means that you can better tailor your approach and responses to customer needs.
Having the right Australian CRM software also creates the potential for better sales productivity. You’re able to track your sales pipeline within the program. In conjunction with customer information, you can better identify opportunities for outreach, upselling and cross-selling.
The best CRM software will also allow you to improve your efficiency. You’re able to automate certain tasks, helping streamline your sales and marketing process.
Last (but certainly not least), CRM software in Australia can help you collect and analyse data to help you to make better business decisions.
When you’re selecting software for CRM, it can be challenging to know which one is right for your company. But there are a few standout considerations.
First of all, your software should feature a range of CRM integrations. This will allow it to interface with the systems you’re already using, and help avoid issues with double-handling.
It’s easy to be wowed by features, too. But make sure you’re selecting a product with features that are actually relevant to your needs, and that can be tailored to the specifics of your company.
Opting for an Australian CRM can also be useful, to help you get the support you need in a timely fashion.
And of course, make sure that it’s easy to use!
For more information, make sure you read Tall Emu’s article about how to choose the right CRM for your business.
When it comes to implementing new software for CRM, there tends to be four main challenges. Let’s take a closer look at some of them below, and how they can be addressed.
- Changing the way your team works – Adding a new piece of software to the daily routine will naturally have a learning curve, and shift the current routine. So it’s important to make sure you choose the best CRM software for the task. It should be easy to use, enhancing day-to-day workflow rather than needlessly adding to it.
- Overcoming user resistance – User resistance tends to be closely related to changing the way your team works. Employees understandably don’t want to have to add to their workload for no perceived benefit. So it’s important to look for customer relationship management software that will allow your staff to streamline their work and that integrates effectively with their other systems. Which leads us to our next point…
- Integrating the CRM with your other business systems – It’s essential that your CRM integrates with other software you use on a daily basis. Customer databases, stock keeping and accounting software are just a few considerations. Having an Australian CRM can be an effective way to tackle this, as you’ll be dealing with a provider that’s aware of the most common programs in the Australian market.
- Managing the cost of the CRM – Cost-management is key for effective CRM use. You want one that offers a range of features while still being affordable. Part of this is being able to get the most out of the support offered too. Some small business owners opt to use an Australian-based CRM so that they know support will be accessible in a timely fashion from a local provider. This can cut issues with downtime and accessibility, which left unchecked can add to your overall running costs.
To get the most out of your CRM, you need to use it regularly and make sure it is integrated with your other business systems. You should also set up regular reports and analytics to track the success of the CRM. This will help provide you with tangible insights into the way your CRM is aiding your business.
Tall Emu also has an entire help section to help you diagnose, tailor and improve your Tall Emu CRM. Additionally, Tall Emu support is also Australian-based, allowing you to get any issues resolved quickly and locally.
About Tall Emu
Tall Emu is an end-to-end CRM (customer relationship management system) that works with MYOB and Xero, as well as many other apps businesses use every day. Due to its powerful real-time inventory management feature, Tall Emu CRM is ideal for goods-based businesses, meaning those that make, sell, buy or distribute physical products. Tall Emu CRM also syncs leads to its centralised database, including from webforms, phone enquiries and other platforms. As data is in one centralised system, businesses can manage their sales processes, manufacturing and distribution, link to their accounts, and control communications to customers. Tall Emu CRM is an all-in-one sales and operations management system.
If you’re a business in Australia or New Zealand that sells, makes or distributes physical products, then Tall Emu CRM is likely to be the perfect fit for you to run your business. Tall Emu is a powerful CRM system that is a far more affordable alternative to an ERP (enterprise resource planning) system. Tall Emu integrates / works with MYOB and Xero accounting software, as well as Campaign Monitor, webforms, payment gateways such as Stripe, phone systems and much more. Tall Emu is Australian developed, and the team is based in Sydney, Australia. Support is local, data is securely hosted in Australia and we keep things real – minimal jargon, maximum real-life business solutions.
Free trials runs for 14 days, and you can use your own data or demo data. We’ll send you confirmation when you sign up with help files and info to get you going. All features are available during the trial period – including MYOB and Xero integration. We don’t need your credit card details to get going, which means there is no obligation or anything further to do when the 14 days is over (unless you’re wise and choose to sign up!). All your data is securely stored in Australia and will be deleted within 30 days after the end of your trial period. Sign up online.
Tall Emu CRM is ideal for businesses in Australia and New Zealand, typically small to medium in size (SMEs). Considering Tall Emu’s powerful inventory management features, the CRM (customer relationship management) system is a great fit for businesses that sell, make and distribute physical goods such as manufacturers. Typically, customers come to Tall Emu looking for a solution that integrates with their existing accounting software – MYOB or Xero, as well as other systems they use every day such as phones and Outlook. Many businesses contact Tall Emu wanting to get rid of clunky information sharing such as Excel and bits of paper to streamline their operations.
We’re currently available on web platforms, so Tall Emu will work on your mobile website responsively. There is currently no Tall Emu CRM app available, but this is on our roadmap for upcoming development.
Many options inside Tall Emu can be adjusted, and we also offer customisation services so that the systems can be highly tailored or expanded to suit your needs.
No. You can sign up for our pay as you go plan and cancel any time, though you’ll get significant savings if you pay annually in advance.
We link with MYOB, Xero, WooCommerce, eWay, Stripe, Burst SMS, Mail Chimp, Campaign monitor and more. The list is growing every day. Check out our page on CRM Integrations to see the current list.
Not if you don’t need them to. You can lock down Tall Emu screen by screen so everyone stays focused on what the need to see.
We understand the trust that you place in us having your business data in our platform and take steps to ensure that only you can access it. Your data is never shared or viewed by anyone else without your consent.
There is no extra charge – linking Xero and Tall Emu is included in your free set up. If you have bespoke requirements outside of the usual set up for Xero and Tall Emu, there may be a charge which we can quote on based on the scope of the task.
There is no extra charge – linking MYOB and Tall Emu is included in your free set up. If you have bespoke requirements outside of the usual set up for MYOB and Tall Emu, there may be a charge which we can quote on based on the scope of the task.
Tall Emu CRM is affordable for any type and sized business. Subscriptions are super simple – and can be paid either monthly (flexible / AUD $85 per user per month + GST) or annual subscription (AUD $65 per user per month + GST / payable annually). To ensure your business succeeds from day one, you’ll also have a $600 +GST onboarding fee. This covers set up assistance and everything your business needs to confidently get going with Tall Emu CRM. Check details on our pricing page.
There is no minimum – or maximum – number of Tall Emu CRM user licences you can buy. We have many sole traders using Tall Emu, similarly, we have many large businesses with multiple users who log in to Tall Emu CRM every day.
Getting Set Up
On average, you will be up and running within a day. Tall Emu CRM is a simple plug and go system in the vast majority of cases. As always, more complex situations will take a little longer to set up, but we move fast!
Support and troubleshooting
Yes we can. However, this is not included in the free set up, and extra charges will apply to help you clean up your MYOB data. We can quote you based on your requirements and the work needed to complete the task.
Yes we can. However, this is not included in the free set up, and extra charges will apply to help you clean up your Xero data. We can quote you based on your requirements and the work needed to complete the task.
In February 2022, Tall Emu was acquired by MYOB. This exciting move enables Tall Emu to deliver and develop the best CRM for your business whilst continuing to integrate with both MYOB and Xero.