Webforms
Send website enquiries straight into Tall Emu instead of another shared inbox. Create the lead, opportunity, task, ticket or other record the form is meant to start.
Lead capture
Bring new leads straight into CRM.
Use Webforms, Facebook, Outlook, phone or manual entry. Keep the source, customer and request together from the start.
Bring new enquiries into one place
Website and Facebook enquiries can create work in Tall Emu as soon as the customer submits the form. Emails can become leads from Outlook. Phone enquiries can be added while you talk. The lead is visible, owned and ready for a real next step.
Facebook lead ads
Bring Facebook lead forms into CRM automatically and keep Facebook as the source, ready for your team to follow up.
Outlook
Turn an email into a lead or opportunity from Outlook and keep the message with the customer history.
Phone and manual entry
Add the enquiry while you are speaking with the customer, then give it an owner and next action.
Keep the source
Track the website page, campaign, partner, referral or channel that brought the enquiry in.
Avoid duplicate contacts
Find the existing company or contact before creating another disconnected record.
Know who’s calling and keep the whole conversation
Phone integration shows who is calling and where they are at before you answer, then logs the call against the right customer record. Companies with inbound caller popups soon wonder how they lived without them.
Your team doesn’t need to take detailed notes while they talk. Calls are recorded, transcribed and summarised, and the recording stays available in CRM. Tall Emu’s AI can create follow-up tasks from what was agreed, so the actual interaction and the next action are both recorded.
The transcripts stay with the customer, so weeks later anyone can check what was actually promised on a call, and a sales manager can review conversations without sitting in on every one.
Explore calls and conversations →Keep the marketing source all the way to the sale
A webform can carry more than the customer’s details. Hidden fields capture the page, campaign and ad click identifiers with the enquiry, so the lead arrives already tagged with what brought it in - a Google ad, a Facebook campaign, a partner referral or an organic search.
Because the source stays on the record through quote, order and invoice, you can report on which channels produce won sales rather than which produce form fills. Businesses running Google Ads can export their verified sales, with the original click IDs, back to Google - so bidding learns from real customers instead of raw enquiries.
Explore website integration →Keep junk and duplicates out of the pipeline
Not every form submission is a lead. Webforms use reCAPTCHA to filter automated submissions, and Tall Emu looks up the existing company or contact before creating a new record, so one customer doesn’t become three.
Leads that don’t go anywhere are closed with a reason - invalid, no response, wrong fit - rather than deleted or left open. That keeps pipeline counts and source reports honest: you can see how many enquiries from each channel were real, not just how many arrived.
Trials and demo requests are leads too
A free-trial signup or a demo booking is often the strongest enquiry you’ll get, and the easiest to lose - a trial that nobody follows up usually expires untouched. In Tall Emu these arrive as leads like any other: owned, tracked to their source, with a follow-up task from the moment they land.
Automation can send the welcome message, book the follow-up and remind the owner, so the conversation starts while the customer is still looking.
See follow-up automation →Lead capture questions
Which sources can Tall Emu capture leads from?
Website webforms, Facebook lead ads, Outlook email, phone calls, free-trial signups, demo bookings, referrals and manual entry or import. Every lead keeps its source.
Does Tall Emu record which campaign or ad a lead came from?
Yes. Webforms can carry the page, campaign and click identifiers as hidden fields, so each lead is tagged with the channel and campaign that produced it, and reporting can follow that source through to the won or lost result.
Can Tall Emu record and transcribe sales calls?
Yes. With phone integration, calls are logged against the customer, recorded, transcribed and summarised, and Tall Emu’s AI can create follow-up tasks from what was agreed. The recording and transcript stay on the customer record.
How does Tall Emu handle junk or duplicate enquiries?
Webforms use reCAPTCHA to reduce automated submissions, duplicate checking finds the existing company or contact before a new record is created, and dead leads are closed with a reason so reports stay accurate.
See how Tall Emu captures enquiries while interest is fresh.
Tell us where your enquiries come from. We’ll show you how they can arrive in one place, ready for someone to act.
Prefer to talk? Call 02 9299 9959 or talk to a real person.