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Is the $399/month fee applicable per customer for the business account or per user?

Q: Is the $399/month fee applicable per customer for the business account or per user?

Home Blog Is the $399/month fee applicable per customer for the business account or per user? Is the $399/month fee applicable per customer for the business account or per user? April 1st, 2025 by Rachel Pirie The $399/month fee applies to the business account as a whole, not per individual user. All users within your account are able to utilise Manage Support. Does the 4 hours/month allocation cover direct contact support and training only, or does it also include tickets raised on the helpdesk or with the account manager? » « Why do I have to pay to report software issues? Call Australia: 02 9299 9959 New Zealand: +61 2 9299 9959 Pricing Free Trial Demo

April 1st, 2025 by Rachel Pirie

The $399/month fee applies to the business account as a whole, not per individual user. All users within your account are able to utilise Manage Support.