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Fulfilment models

Dropship selected products and still see what happened to the order.

Connect customer orders, supplier purchasing and delivery information in one system.

Sell products without handling every item

With dropshipping, a supplier sends the product directly to the customer. It can be used for the whole range, selected products, large items, specialist stock or products that aren’t practical to hold locally.

When dropshipping works well

Small product business coordinating stock and customer orders
  • The business wants to test or extend a product range
  • Products are large, slow-moving or specialised
  • The supplier is better placed to store and dispatch the product
  • Holding stock would tie up too much cash
  • Different suppliers can service different regions

What to plan for with dropshipping

  • The customer still sees your business as responsible for the experience
  • Supplier stock information may not always be current
  • Packaging, delivery speed and presentation are less directly controlled
  • Split shipments can increase complexity
  • Returns and warranty processes need clear ownership

How Tall Emu keeps dropship orders visible

  • Keep the customer order and supplier purchase connected
  • Route selected products to the correct supplier
  • Track fulfilment and shipment status
  • Use dropshipping alongside your own warehouse or 3PL
  • Keep customer service informed when orders are split

Use dropshipping without starting another spreadsheet

Tall Emu can keep the sale, purchase and customer communication connected.

Prefer to talk? Call 02 9299 9959 or talk to a real person.