Freight and delivery
Use your own vehicles when direct delivery makes sense.
Plan local or specialist delivery from the customer order.
Sometimes the best delivery network is your own
Self-delivery can suit local distribution, bulky or fragile products, scheduled runs, installation work and businesses that already operate vehicles and field staff.
When self-delivery works well
- Deliveries are concentrated in a defined area
- Products are difficult or expensive to send through general freight
- Delivery is part of the service experience
- The business already has suitable vehicles and staff
- Orders include installation, setup or onsite work
What to plan for when using your own vehicles
- Vehicles, fuel, maintenance and insurance
- Driver availability and route planning
- Delivery windows and customer communication
- Proof of delivery and photos
- Failed delivery and redelivery processes
- Capacity during peak periods
Run self-delivery from the order
- Customer and delivery addresses
- Order and shipment status
- Driver or run assignment
- Photos and delivery evidence through mobile devices
- Customer communication
Keep your own deliveries connected to the order
Use Tall Emu to manage the customer, shipment and delivery evidence in one place.
Prefer to talk? Call 02 9299 9959 or talk to a real person.