Freight and delivery
Let your 3PL arrange freight while you keep the order and tracking.
The 3PL can handle dispatch while Tall Emu keeps the customer, order and tracking together.
Let one partner store and ship the stock
Many 3PL providers arrange freight as part of the warehouse service. The stock is picked, packed and handed to a carrier under the 3PL's account or freight arrangement.
When 3PL-managed freight works well
- The 3PL already handles the physical order
- The provider has useful carrier rates and solid dispatch processes
- The business wants fewer carrier accounts to manage
- The business values one partner being responsible for warehouse dispatch
What to check before your 3PL books freight
- Which carriers and services are available
- How freight charges are calculated and reported
- Whether the business can control service selection
- How tracking and shipment costs return to Tall Emu
- How claims, delivery problems and returns are handled
How Tall Emu keeps the order and tracking connected
Tall Emu can keep the customer, order, product and stock information connected while the 3PL manages the physical dispatch.
- Send order details to the 3PL
- Receive shipment status and tracking
- Keep customer service informed
- Keep other warehouses and fulfilment methods visible
Let the 3PL book freight and keep the tracking in Tall Emu
Keep the order and customer service view connected in Tall Emu.
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