Features
Tall Emu CRM helps you run your whole business; sales, operations including inventory, manufacturing, delivery and customer support.
Contact & Customer Management
Share and manage contact information so your team always has real-time customer data at their fingertips.
Activity Management
Create, assign and manage tasks, meetings, calls and emails
Centralised Customer Database
One source of truth for all customer data.
Task Management
Schedule tasks and events against your leads, customers, work orders & projects
Intelligent Search Function
Powerful search feature lets you find the right record.
Call History
Log all phone calls, discussions and results.
Meeting Management
Track meetings, meeting types and outcomes.
Outlook Add-In
Sync emails and info specific to customers from Outlook into CRM
Pipeline Management
Track and manage every sales opportunity. Visualise the status of your opportunities through each stage giving teams maximum chance for a successful close.
Branded Editable Templates
View, download and edit your branded templates for invoices, sales orders, quotes and purchase orders.
Segment & Rank Leads
Increase conversions by targeting leads based on behaviours
Kanban View
Easily view, drag & drop leads between stages of the sales funnel
Reporting & Dashboards
Automate lead to customer activity reports, view in tailored dashboards
Lead Hunter
Interactive map view lets you find leads and add them to your CRM
Activity Management
Create, assign and manage tasks, meetings, calls and emails
Webforms
Website forms automatically drop leads into CRM as an opportunity
Outlook Add-In
Sync emails and info specific to customers from Outlook into CRM
Customisable Sales Funnel
Manage multiple sales pipelines with drag and drop Kanban. Have unique stages for each type of lead.
Interactive Map View
See Prospects, Lead Opportunities and Customers on a Map view. From here you can add to calendar, create or assign tasks.
Quoting and Selling Software
Tall Emu CRM manages your quoting and selling allowing flexibility and full visibility. From generating professional quotes and other documents complete with your own branding, to giving your clients the option for fast acceptance and payment online. Simplify the task of overseeing order fulfilment and delivery with integrated tools. Experience CRM with quote management, try it for free today.
Branded Editable Templates
View, download and edit your branded templates for invoices, sales orders, quotes and purchase orders.
Sales Force Automations
Pushing leads through your sales funnel with smart lead scoring, lead allocation and follow up; making it easier to sell at scale and grow your business.
Online Payment
Works with Stripe and eWay to take payments online
Insta-Buy Webforms
Buy now links you can email, text or embed on any website.
Free Customer Portal
Customers can view service tickets, buy products, download or pay quotes & invoices.
Real-Time Inventory
Real-Time Inventory visibility, availability, prices and backorder management reducing the reason not to sell instantly
Task Management
Schedule tasks and events against your leads, customers, work orders & projects
Custom Online Quote Templates
Customise quotes with your branding ready for instant send and acceptance.
Product Lists Imported from Accounting Systems
Bring your product lists into CRM for easy quoting and selling either direct or through portals or online shopping pages.
Freight Integration
Realtime freight quotes and consignment generation.
Omnichannel Order Management
Process all orders in one spot (manual, portal, WooCommerce, Insta-buy)
Marketing Management
Communicate with customers via platforms including Campaign Monitor, Zoom and social ads.
SMS Comms
SMS / Texting has a 98% open rate so use correctly this is a great way to communicate with leads and customers
Segment & Rank Leads
Increase conversions by targeting leads based on behaviours
Reporting & Dashboards
Automate lead to customer activity reports, view in tailored dashboards
Sales Force Automations
Pushing leads through your sales funnel with smart lead scoring, lead allocation and follow up; making it easier to sell at scale and grow your business.
Marketing Automations
Engage Leads by automatically adding them to drip marketing list to convert leads into sales
Campaign Monitor Integration
Develop, deliver and track targeted email campaigns with the results updated automatically in CRM.
Mailchimp Integration
Send and track campaigns against customers in CRM.
Lead Hunter
Interactive map view lets you find leads and add them to your CRM
Campaign Management
Create a campaign in CRM so a budget, description, and the resulting activity and leads can be tracked by campaign.
Drip Feed Marketing
Automatically send marketing messages to people in your CRM based on lists you’ve dynamically added them to.
Lists & Audiences
Create, maintain or segment lists for emailing, calling or uploading to Facebook or Google.
Webforms
Website forms automatically drop leads into CRM as an opportunity
Inventory Management Software
Oversee order tracking, procurement, production and inventory management with Tall Emu’s wholesale inventory software. Streamline your entire business operation, from sales to fulfilment, all in one comprehensive solution.
Units of Measure
Measure, track and sell inventory using different units of measure, such as weight, volume, length, or quantity.
Barcode Scanning
Improve accuracy of outbound shipment information and automatically update stock levels
Backorders
Manage Backorders so you can still make the sale, invoice or do it later when the item comes in or is made. Be able to fulfill multiple sales orders with a click of a button.
Serialised Stock
Unique serial number makes sense for tracking where things are and who you sold them to.
Multiple Warehouse Locations
Sell from multiple warehouses and keep on top of your stock levels across locations.
Sync Stock with WooCommerce & Portal
Keep your website stock levels updated automatically.
Manufacturing Work Orders
Manage your manufacturing work orders – Make to Order, Make for Stock
Purchase Order Management
Replenish stock, or order per-customer
Request For Quote (RFQ)
You can request quotes from suppliers (or potential suppliers) using the Request For Quote (RFQ) module in CRM. You can then quickly create a Purchase Order from an RFQ.
Supplier Management
Manage multiple suppliers, per-supplier pricing and more.
Multi Currency
Sell and buy in many different currencies and convert to base currency
Batch Tracking
Visibility and traceability for your products for orders or recalls.
Landed Cost Calculations
Purchase in multi currencies and calculate landed costs automatically.
Manage Your Sales Pipeline
Centralise and track your sales leads in one spot.
Simple Manufacturing (MRP)
Simple manufacturing software for small business
Units of Measure
Measure, track and sell inventory using different units of measure, such as weight, volume, length, or quantity.
Manufacture to Order
Create work orders for individual sales.
Production Scheduling
Schedule work orders to replenish stock.
Bill of Materials (BOMs)
Assemblies/BOM with work instructions.
Warehouse Management Software
Enhance your warehouse management capabilities with a wholesale CRM solution that streamlines the entire pick, pack and ship process.
Barcode Scanning
Improve accuracy of outbound shipment information and automatically update stock levels
Multiple Warehouse Locations
Sell from multiple warehouses and keep on top of your stock levels across locations.
Outbound Shipments
A simple way to pick, pack and ship your orders.
Freight Integration
Realtime freight quotes and consignment generation.
Free Customer Portal
Unlock the power of our Customer Portal, offering your clients an accessible online hub for a range of services, including viewing service tickets, making product purchases and downloading quotes and invoices.
Order Online
Customers can submit orders or requests for quotes online.
Check Stock Levels and Pricing
Your customers see their own special pricing.
Self-Service Download of Invoices
Easy for customers to download invoices whenever on demand.
Website & Ecommerce
Use our CRM for online retailers to establish a strong online presence and reach your customers with your personalised branded website and an integrated e-commerce platform.
Campaign Monitor Integration
Develop, deliver and track targeted email campaigns with the results updated automatically in CRM.
Mailchimp Integration
Send and track campaigns against customers in CRM.
Webforms
Website forms automatically drop leads into CRM as an opportunity
Insta-Buy Webforms
Buy now links you can email, text or embed on any website.
Free Customer Portal
Customers can view service tickets, buy products, download or pay quotes & invoices.
WooCommerce
Syncs product data from CRM to WooCommerce, saves double-entry data.
CRM Customisation
Ultimate flexibility to suit the individual business needs, without the expense of enterprise systems.
Custom Workflows
Same time with Workflows that automatically run based on trigger you set.
Filters and Layouts
Make the CRM your own by create filters of the grids of data and the layouts of the screens
Email Templates
Create as many templates as you need to for sales, support or any other use case
SMS Templates
Using SMS templates so that there is consistent and tailored message
Team Permissions
Assign users the rights & privileges based on what you deem appropriate access for security & privacy
Branded Invoices and Quote
Create Templates with layouts using logo, colours & company details are you require
Custom Forms and Data Structures
Create unique forms to capture information and store specific to your business.
Custom Fields
Create new database fields anywhere you like, and store data relevant to your business.
Automated Task Management at Every Touchpoint
With workflow automation software, create business specific workflows and automate tasks, activities and even save on data entry. Perfect for following up, notifying or updating customers or team members. Saving the business countless hours of manual labour and things don't get forgotten.
Reporting & Dashboards
Automate lead to customer activity reports, view in tailored dashboards
Accounts & Billing
Auto follow up and charging credit cards and converting quotes to invoicing and posting to XERO or MYOB automatically
Operations
Automatic update of stock values, availability, and calculations of Landed costs and more
Sales Force Automations
Pushing leads through your sales funnel with smart lead scoring, lead allocation and follow up; making it easier to sell at scale and grow your business.
Marketing Automations
Engage Leads by automatically adding them to drip marketing list to convert leads into sales
Customer Service
Auto logging of calls and enquires, updating customer records
Jobs Management and In Field Services
Whether your business specialises in on-site servicing or requires detailed job oversight, our job management and field service management software delivers a robust set of tools tailored to streamline every aspect of your operations.
Asset Management
Organise and track assets critical to your business operations, whether they require regular maintenance or sold to a customer.
Job Scheduling
Assign tasks to individuals or teams, set start dates, and allocate the necessary time and resources with ease.
In Field Servicing
Allow your field staff to access job details on the go, update job statuses in real time, and generate detailed PDF reports.
Jobs System
Manage the lifecycle of a job by allowing the seamless creation, tracking and billing of both time-based and periodic jobs.
Reporting and Performance Tracking
Keep Sales Alive by Setting up Drip Feed Marketing Campaigns is great way to convert more with less effort.
Kanban View
Easily view, drag & drop leads between stages of the sales funnel
Reporting & Dashboards
Automate lead to customer activity reports, view in tailored dashboards
Task Management
Schedule tasks and events against your leads, customers, work orders & projects
Link with MYOB, XERO and More
The Australian CRM that will help you to streamline your business, by saving on double entry with MYOB and Xero accounting integrations.
Recurring Invoicing & Subscriptions
We made running regular billing for products or services easy. Supports credit card payments and bank transfers.
Better Control Credit limits
Each customer can have their own credit limits which means you can minimise incoming revenue risks on slow or poor payers.
Get Paid Quicker
With automatically issuing invoices and the invoice reminder system, receiving payments swiftly from customers has never been easier.
Save on Data Entry
Regardless of where the data lives or is created, it’s shared saving rekeying into multiple systems.
Financials at your Fingertips
Financial data is made available in Tall Emu CRM. With an Outlook add-on and portal, there is no need to constantly log into accounting software
Online Payment
Works with Stripe and eWay to take payments online
MYOB
Connect to MYOB and share company, contact, product, invoice and sales data.
Xero
Connect to Xero and share company, contact, product, invoice and sales data.
CRM Support
If you need us, we’re here to help.
Email Support
Get help from an Aussie based support team via email.
Ongoing New User Training
Frequent and free online training sessions covering a range of topics.
Ongoing Training on New Tall Emu Features
We will always make sure our customers are up-to-date on new features – including how to best use them.
Self-Service Knowledge Base
On-demand videos and webinars and easy to follow help guides.