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Customer Portal

Give your customers an online platform for viewing service tickets, buying products, downloading, accepting or paying quotes & invoices

A B2B Customer Portal that Streamlines Sales & Servicing

If you need CRM software that seamlessly integrates a B2B order portal, Tall Emu is an excellent choice. Tall Emu’s B2B customer portal allows you to run several elements of your business through one tool. From improving customer service to streamlining stock management, our customer online portal allows you to centralise the collection and analysis of data, rather than having to switch between platforms to view information.

Tall Emu’s customer service portal software includes a number of features that are included for all users. For more information, please visit our page that lists all of Tall Emu’s CRM integrations that can be merged with our client portal software.

Save time and empower your customers

Tall Emu CRM’s Customer Portal - No Extra Cost

If you take frequent stock or price enquiry calls or get asked for copies of invoices at each month end; then Tall Emu's B2B customer portal is for you. Our portal is included with your subscription, no extra charge.

Sell and service customers via a branded online portal

Branded Customer Portal

Tall Emu includes free branded customer portal software, allowing you to give your own customers a login to see the things online that are crucial to your relationship with them like pricing, orders and tickets.

View and download invoices, quotes

Easy Access for Your Customers

View and download quotes, sales orders and invoices on-demand with our online B2B order portal.

Sell products, publish prices and see stock

Instant B2B Ecommerce

Even without a website or shopping cart, Tall Emu's client portal software enables you to sell online. Publish special pricing for each customer as needed and show stock availability. Reduce calls made to your business and give the power to your customers.

Provide online 24/7 access to tickets for your customers

Customer & Service Tickets

Reduce emails and inbound calls to your business as customers will now be able to login into the portal to view and raise tickets.

Website & Ecommerce

Use our CRM for online retailers to establish a strong online presence and reach your customers with your personalised branded website and an integrated e-commerce platform.

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Campaign Monitor Integration

Develop, deliver and track targeted email campaigns with the results updated automatically in CRM.

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Mailchimp Integration

Send and track campaigns against customers in CRM.

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Webforms

Website forms automatically drop leads into CRM as an opportunity

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Insta-Buy Webforms

Buy now links you can email, text or embed on any website.

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Free Customer Portal

Customers can view service tickets, buy products, download or pay quotes & invoices.

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WooCommerce

Syncs product data from CRM to WooCommerce, saves double-entry data.

Contact & Customer Management

Share and manage contact information so your team always has real-time customer data at their fingertips.

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Automations and Workflows

Automations let you trigger emails, updates or tasks based on specific events. Create automated workflows automatically to match your business.

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Activity Management

Create, assign and manage tasks, meetings, calls and emails

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Centralised Customer Database

One source of truth for all customer data.

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Task Management

Schedule tasks and events against your leads, customers, work orders & projects

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Intelligent Search Function

Powerful search feature lets you find the right record.

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Call History

Log all phone calls, discussions and results.

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Meeting Management

Track meetings, meeting types and outcomes.

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Outlook Add-In

Sync emails and info specific to customers from Outlook into CRM

Link with MYOB, XERO and More

The Australian CRM that will help you to streamline your business, by saving on double entry with MYOB and Xero accounting integrations

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Recurring Invoicing & Subscriptions

We made running regular billing for products or services easy. Supports credit card payments and bank transfers.

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Better Control Credit limits

Each customer can have their own credit limits which means you can minimise incoming revenue risks on slow or poor payers.

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Get Paid Quicker

With automatically issuing invoices and the invoice reminder system, receiving payments swiftly from customers has never been easier.

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Save on Data Entry

Regardless of where the data lives or is created, it’s shared saving rekeying into multiple systems.

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Financials at your Fingertips

Financial data is made available in Tall Emu CRM. With an Outlook add-on and portal, there is no need to constantly log into accounting software

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Online Payment

Works with Stripe and eWay to take payments online

Myob
MYOB

Connect to MYOB and share company, contact, product, invoice and sales data.

XERO
Xero

Connect to Xero and share company, contact, product, invoice and sales data.

Tall Emu Customer Portal Software: Frequently Asked Questions

What is customer portal software?

A B2B customer portal is designed to help businesses view important administrative information in one online dashboard. From service tickets to invoicing and sales, a customer online portal allows your clients to access information and manage their commerce with your business without having to contact you directly.

What is a customer portal in CRM?

An online B2B customer portal can be combined with a CRM system to provide your customers with a smooth, personalised experience. Blending client portal software with a CRM allows you to provide customers with information tailored to their previous orders or service requests that have been retained by the system, increasing flexibility and functionality.

What are the benefits of integrating a customer portal and CRM?

Integrating a CRM and an online customer portal improves the customer experience, the efficiency of customer interactions and the accuracy of data collected. By offering your customers more streamlined access to their data, the combination of a CRM and client portal software provides a holistic overview of all information stored on the system that relates to each customer.

What makes Tall Emu different from other customer portals?

If you are looking for the best customer portal software, Tall Emu stands out with highly customisable features and a number of integrations with financial and administrative partners such as MYOB and Xero. Our client portal software also integrates with our CRM solutions to provide customers with marketing materials that directly address the needs of their business.

Where can I learn more about the capabilities of Tall Emu’s customer service portal software?

If you would like to try Tall Emu’s features and integrations to see how they would improve your workflow and contact us to organise a demo of our customer portal software.

Can’t see your question? Ask us now!

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