CRM for Manufacturers

Tall Emu connects your sales, stock, and production so nothing falls through the cracks. From quoting to job tracking, from raw materials to finished goods, you’ll see exactly what’s happening, what’s needed, and what’s next - without the ERP price tag.

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Loved by Australian and New Zealand manufacturers

Tall Emu gives you ERP power, but not the price tag and overkill

Looking for an ERP Alternative?

Your business probably doesn’t need a fancy ERP system to succeed. What you need is a practical, scalable solution that handles the essentials without bogging you down. Tall Emu is like a mini-ERP for growing businesses. It’s designed for small and medium businesses in industries like manufacturing and wholesale, where managing operations, inventory, and customer relationships are the keys to success.

All in one CRM software

Built for your business

Most CRMs just handle contacts. Tall Emu goes further - connecting your sales, inventory, jobs, and production in one system that works hand-in-hand with MYOB or Xero. Built for Aussie businesses that make, store or ship, it’s everything you need to run your operations without jumping to a full ERP (or the price tag that comes with one).

Create Work Orders for Individual Sales

Manufacture to Order

Optimise the production process with Tall Emu CRM. A powerful inventory management system that integrates seamlessly with business tools including accounting software, Tall Emu facilitates efficient order tracking, resource allocation and production scheduling.

Assemblies and BOMs with Work Instructions

Bill of Materials

Easily manage what goes into your products with flexible Bills of Materials in Tall Emu. Build and track assemblies, keep your inputs and outputs in sync, and simplify production - whether you're making one-off jobs or standard runs.

Pick, Pack And Ship Made Easy

Warehouse Management

Effortlessly move products from shelf to doorstep with Tall Emu CRM's streamlined warehouse management. Auto-invoicing based on shipping schedules ensures a smooth process, reducing double handling and minimising delays, providing an unparalleled level of warehouse efficiency.

Smart Online Quotes

Quotes Your Customers Can Accept and Pay Online

Craft professional, branded web-based quotes with Tall Emu CRM, offering your customers a seamless experience. Send quotes via email or SMS, and watch as they are signed and accepted online. Easily transfer accepted quotes into your accounting system, saving time on data entry and ensuring a swift transition from quote to order.

Join the Aussie & Kiwi manufacturers who’ve found the smarter way to do business.

Real Time Data

Stay ahead of the curve by planning manufacturing activities in real-time with Tall Emu CRM. Maximise efficiencies and outputs while tracking the actual cost of production through our dynamic Bill of Materials (BOM).

Thorough Work Order Management

Seamlessly generating work orders based on demand and sales data, Tall Emu’s work order software ensures a streamlined production process. By automating the creation of work orders, businesses minimise delays, optimise inventory levels, and enhance overall operational efficiency.

Simple Manufacturing (MRP)

Simple manufacturing software for small business

Production Calculator

The production calculator lets you model different volumes, track total production cost, sell price, and see margins at various levels of production.

Automations and Workflows

Automations let you trigger emails, updates or tasks based on specific events. Create automated workflows automatically to match your business.

Units of Measure

Measure, track and sell inventory using different units of measure, such as weight, volume, length, or quantity.

Manufacture to Order

Create work orders for individual sales.

Production Scheduling

Schedule work orders to replenish stock.

Bill of Materials (BOMs)

Assemblies/BOM with work instructions.

Best CRM for Aussie & Kiwi businesses

Manufacturers

Wholesalers

Distribution

Online Retail

B2B

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Customer Stories

B2B

Tall Emu CRM Success Case Study: BluSky Products Group

Wayne Gates
BluSky Products Group

Catering

Fabulous Catering

Adam Pope
Fabulous Catering

Manufacturing CRM Frequently Asked Questions

What is CRM for manufacturing?

CRM for the manufacturing industry refers to Customer Relationship Management software specifically tailored to the needs of manufacturing businesses. It integrates various facets of the manufacturing process, linking sales, inventory, warehouse management, and production planning to enhance efficiency and real-time decision-making.

What are the benefits of a CRM in manufacturing?

A manufacturing CRM software provides numerous benefits, including:

Improved Coordination: A manufacturing CRM facilitates seamless communication and collaboration between sales and production teams. It ensures production aligns closely with sales forecasts, preventing overproduction or stock shortages.
Streamlined Inventory Management: As well as helping businesses optimise stock levels, a manufacturing CRM also provides a centralised platform for accurate tracking of raw materials, work-in-progress, and finished goods.
Efficient Order Fulfilment: Manufacturing software in Australia offers real-time visibility into inventory levels, which enables prompt order fulfilment and reduces lead times.
Real-Time Data Insights: Businesses can use manufacturing CRM to access real-time analytics, market changes and accurate demand forecasting for informed decision making.
Enhanced Operational Efficiency: By automating routine tasks, the manufacturing CRM system enhances overall productivity, allowing teams to focus on more strategic, value-added activities.
Error Reduction and Accuracy: Automation in various processes, from order entry to inventory tracking, significantly reduces the likelihood of human errors.
Customer Satisfaction: The best CRM for manufacturing businesses will enable businesses to deliver products more reliably, meeting customer expectations and enhancing satisfaction. And by ensuring prompt responses to customer inquiries and efficient order processing, businesses can elevate their customer service standards.
Integrations: CRM integrations provide a holistic view of operations. They allow businesses to synchronise data across departments, ensuring a unified understanding of financials, supply chain, and customer interactions.

What are some best practices for using manufacturing CRM?

To maximise the benefits of a CRM in manufacturing, it’s essential to integrate the system seamlessly into your existing processes. Regularly update and maintain accurate data, leverage automation features, and ensure that your team is adequately trained. Tailoring the CRM to your specific manufacturing needs and regularly reviewing and optimising workflows are also key best practices.

Is technical support available for Tall Emu’s manufacturing CRM software?

Absolutely! Tall Emu offers robust technical support for its manufacturing CRM software. Access a comprehensive library of helpful Tall Emu CRM resources for diagnosing, tailoring, and improving your CRM experience. Additionally, benefit from Australian-based Tall Emu support to address any specific queries or concerns. Tall Emu also provides free CRM training to ensure that your team fully maximises the potential of our manufacturing software in Australia, backed by ongoing support.

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