Blog

Nothing’s Broken – So Why Does Running the Business Feel So Hard? On paper, things are fine. Orders are going out. Invoices are being sent. Customers are paying. The business is growing. So why does running it still feel harder than it should? This is something we hear a lot from business owners, operations managers […]

Boomerang Customers – Why So Many Return to Tall Emu CRM Every so often, a familiar name reappears in our inbox. They used Tall Emu CRM. They liked the system. But something didn’t work the way they expected, or they assumed another CRM or ERP platform would offer more. Maybe a consultant pushed them toward […]

Tall Emu Shortlisted in Three Categories at the 2025/26 Cloud Awards MEDIA RELEASE: Tall Emu has been shortlisted in three major categories at the 2025/26 Cloud Awards: Best Software-as-a-Service – Outside USA Cloud CRM Solution of the Year Best Use of Telephony / Unified Communications in Cloud Computing Now in its 15th year, The Cloud […]

One CRM, Many Industries: What We’ve Learnt from Working with Hundreds of Australian Businesses Most CRMs only focus on sales. But Australian businesses don’t work that way. They sell, manufacture, assemble, import, pick, pack, ship, install and service — often all inside the same company. And they want one system that keeps it all together. […]

Hundreds of Aussie Businesses Looking for a Better Way We spent two jam-packed days at Business Show Australia (5–6 November, ICC Sydney), chatting with hundreds of business owners, managers and operators from every industry you can imagine. And honestly? Most of them had one thing in common — they’re fed up with chaos. What We […]

We know that most businesses don’t plan to end up with a mess of systems. It just happens over time. You start with accounting software. Then you add an online store. Someone brings in a quoting tool, and before long you’ve got spreadsheets, plug-ins, and apps that all claim to make life easier – but […]

Implementing a new CRM is exciting – but without the right onboarding, it can turn messy fast. Tall Emu CRM onboarding helps Australian businesses set up their system properly from day one. Our expert team handles setup and training so you can hit the ground running. Learn why proper CRM onboarding is key to a […]

Tall Emu Accelerates Growth with MaxoTel Partnership Tall Emu has secured a strategic partnership with MaxoTel, one of Australia’s leading VoIP providers with more than 50,000 business users nationwide. This partnership integrates MaxoTel’s phone systems with Tall Emu CRM, delivering advanced call tracking, AI-driven transcription, call pop-ups, and automated task creation. For SMEs, it means […]

Award winning Aussie CRM raising funds to deliver new features for SMEs Tall Emu, the Australian-owned CRM platform built specifically for small and medium-sized businesses, has officially launched its Expression of Interest (EOI) campaign on leading equity crowdfunding platform Birchal. This campaign gives everyday investors the opportunity to become shareholders in Tall Emu and support […]

We Just Won Best SaaS Product for ERP – And It Means a Lot We’re excited to share that Tall Emu has won Best SaaS Product for ERP at the 2025 SaaS Awards. Out of hundreds of entries from around the world, including the US, UK, Europe, the Middle East, and APAC, the judges picked […]

A Year Since Taking Back Tall Emu from MYOB On 16th September last year, I took ownership of Tall Emu back from MYOB. One of our clients said I was a “madman” for doing so – sometimes I think he was right! Nevertheless, the last almost-year has been great, it’s been wonderful getting back in […]

Outgrowing MYOB or Xero? Why Family Businesses Are Choosing CRM Over ERP Family businesses are the engine room of the Australian economy. They’re loyal, practical, and deeply invested in what they do – often across multiple generations. But as they grow, many are discovering that the tools they started with can’t keep up. That’s the […]

Sick of the gaps, double handling and manual chaos? Tall Emu plugs the holes MYOB can’t. MYOB Business (Lite, Pro or AccountRight) is great at what it’s built for – accounting. It pays staff, files BAS, tracks expenses and sends invoices. All good. But try to run your whole business through it and the cracks […]

10 Ways to Get More Out of Your Tall Emu CRM Tall Emu CRM is designed to help Aussie businesses reduce admin, boost sales, and get better visibility across the board. But the businesses who get the most out of it are the ones who take full advantage of what’s on offer. Whether you’re just […]

Your Sales Pipeline Is a Mess (And It’s Not Your Fault) Let’s be blunt: if your sales pipeline is a mess, you’re not the problem – your tools are. You’re probably drowning in follow-ups, leads slipping through the cracks, and trying to remember who you were meant to call last Thursday. Meanwhile, your “CRM” is […]

Why Xero and MYOB Alone Aren’t Enough to Run Your Business Xero and MYOB are powerful tools – especially when it comes to accounting. They simplify bookkeeping, automate invoicing, and help business owners stay compliant and tax-ready. But if you’re using either platform and still relying on spreadsheets or juggling multiple systems to manage sales, […]

Build or Buy? Developing Your Own CRM vs. Subscribing to an Established System like Tall Emu When it comes to managing customer relationships, streamlining operations, and driving sales, a CRM (Customer Relationship Management) system is no longer optional — it’s essential. Especially for businesses in complex sectors like manufacturing, distribution, and wholesale, the right CRM […]

AI-Driven Call Tracking and CTI: Stop Wasting Time on Manual Data Entry If there’s one thing employees hate, it’s manually updating a CRM. No one wants to waste time typing up call notes when they could be fulfilling orders, managing stock, or serving customers. That’s where AI-driven call answering and Computer Telephony Integration (CTI) come […]