Blog

Outgrowing MYOB or Xero? Why Family Businesses Are Choosing CRM Over ERP Family businesses are the engine room of the Australian economy. They’re loyal, practical, and deeply invested in what they do – often across multiple generations. But as they grow, many are discovering that the tools they started with can’t keep up. That’s the […]

Sick of the gaps, double handling and manual chaos? Tall Emu plugs the holes MYOB can’t. MYOB Business (Lite, Pro or AccountRight) is great at what it’s built for – accounting. It pays staff, files BAS, tracks expenses and sends invoices. All good. But try to run your whole business through it and the cracks […]

10 Ways to Get More Out of Your Tall Emu CRM Tall Emu CRM is designed to help Aussie businesses reduce admin, boost sales, and get better visibility across the board. But the businesses who get the most out of it are the ones who take full advantage of what’s on offer. Whether you’re just […]

Your Sales Pipeline Is a Mess (And It’s Not Your Fault) Let’s be blunt: if your sales pipeline is a mess, you’re not the problem – your tools are. You’re probably drowning in follow-ups, leads slipping through the cracks, and trying to remember who you were meant to call last Thursday. Meanwhile, your “CRM” is […]

Why Xero and MYOB Alone Aren’t Enough to Run Your Business Xero and MYOB are powerful tools – especially when it comes to accounting. They simplify bookkeeping, automate invoicing, and help business owners stay compliant and tax-ready. But if you’re using either platform and still relying on spreadsheets or juggling multiple systems to manage sales, […]

Build or Buy? Developing Your Own CRM vs. Subscribing to an Established System like Tall Emu When it comes to managing customer relationships, streamlining operations, and driving sales, a CRM (Customer Relationship Management) system is no longer optional — it’s essential. Especially for businesses in complex sectors like manufacturing, distribution, and wholesale, the right CRM […]

AI-Driven Call Tracking and CTI: Stop Wasting Time on Manual Data Entry If there’s one thing employees hate, it’s manually updating a CRM. No one wants to waste time typing up call notes when they could be fulfilling orders, managing stock, or serving customers. That’s where AI-driven call answering and Computer Telephony Integration (CTI) come […]

When an ERP Feels Like Cracking a Nut with a Sledgehammer Your business is growing, and suddenly everything feels more complicated. Orders, inventory, customers—it’s all piling up. Someone (probably your accountant) suggests upgrading your accounting software, or even worse, going all-in on an ERP system. But before you dive headfirst into a pricey and complex […]

Q&A with Mike Nash, Owner of Tall Emu CRM 20th November 2024 In this article Mike Nash, owner of Tall Emu CRM, chats about how Tall Emu is making life easier for small and medium businesses. Mike talks about how the company’s evolved over the years, why keeping things simple is key, and how they’re […]

Turning customer feedback into our action list 27th September 2024: We’re now in the second week since our transition away from MYOB, and you can continue to follow our progress on my LinkedIn and our blog. I’ve received an overwhelming response from many of you, and I’m working hard with the team to get back […]

A Tall Emu Update : On Day 2 18th September 2024: First of all – thanks for all the messages of support.  It’s good to be back on deck and talking with customers again.  A tech migration wouldn’t be a tech migration without issues – the most serious of them was that my email address […]

Tall Emu CRM Reacquired by Founder Mike Nash: A New Chapter Begins  Tall Emu CRM is excited to announce that the company has been reacquired by its original founder, Mike Nash. After a period of ownership under MYOB, as at 16th September 2024 Tall Emu has returned to its roots with Mike once again leading […]

Running out of essential materials can slow down production, and lead to missed sales and disappointed customers – but that’s where Material Requirements Planning (MRP) software comes in! MRP helps businesses streamline their manufacturing and inventory management system by accurately forecasting material needs based on current orders and production schedules. By automating the planning process, […]

CRM platforms (Customer Relationship Management) have become essential tools for businesses, and there’s plenty of options out there to compare, just look up Tall Emu vs NetSuite or Pipedrive. A good CRM should help you in ways, like: managing customer relationships (nurturing leads, closing deals, and enhancing customer satisfaction) streamlining sales, marketing, and customer service […]

Running an eCommerce business is fast-paced, with owners and entrepreneurs always looking at their retail performance indicators with an eye on ways to improve, grow, and stay ahead of their competition. Whether it’s improving customer satisfaction, boosting sales, or streamlining operations, there’s always room to push your online business forward. But how do you know […]

Understanding the inventory turnover ratio is a key aspect of effective inventory management and an absolute must if you want to maximise profitability in your business. Inventory turnover measures how quickly your inventory is sold and replaced over a specific period. By tracking this, you can ensure you’re not overstocking or understocking products, helping to […]

An integrated and streamlined Quote to Cash (Q2C) process is exactly what many businesses need in order to turn that ‘enquiring lead’ into a ‘happy customer’. An efficient Q2C process not only improves the speed and accuracy of quoting and billing, but also enables your sales teams to focus more on customer engagement and building […]

Choosing a CRM for your small business is not a decision you want to take lightly! With plenty of different options out there, how do you choose the right CRM for your business needs? Deciding on the best CRM for your small business starts with understanding what CRM can do for you and why you […]