Rachel Pirie

Build or Buy? Developing Your Own CRM vs. Subscribing to an Established System like Tall Emu When it comes to managing customer relationships, streamlining operations, and driving sales, a CRM (Customer Relationship Management) system is no longer optional — it’s essential. Especially for businesses in complex sectors like manufacturing, distribution, and wholesale, the right CRM […]

AI-Driven Call Tracking and CTI: Stop Wasting Time on Manual Data Entry If there’s one thing employees hate, it’s manually updating a CRM. No one wants to waste time typing up call notes when they could be fulfilling orders, managing stock, or serving customers. That’s where AI-driven call answering and Computer Telephony Integration (CTI) come […]

When an ERP Feels Like Cracking a Nut with a Sledgehammer Your business is growing, and suddenly everything feels more complicated. Orders, inventory, customers—it’s all piling up. Someone (probably your accountant) suggests upgrading your accounting software, or even worse, going all-in on an ERP system. But before you dive headfirst into a pricey and complex […]

Q&A with Mike Nash, Owner of Tall Emu CRM 20th November 2024 In this article Mike Nash, owner of Tall Emu CRM, chats about how Tall Emu is making life easier for small and medium businesses. Mike talks about how the company’s evolved over the years, why keeping things simple is key, and how they’re […]

Turning customer feedback into our action list 27th September 2024: We’re now in the second week since our transition away from MYOB, and you can continue to follow our progress on my LinkedIn and our blog. I’ve received an overwhelming response from many of you, and I’m working hard with the team to get back […]

A Tall Emu Update : On Day 2 18th September 2024: First of all – thanks for all the messages of support.  It’s good to be back on deck and talking with customers again.  A tech migration wouldn’t be a tech migration without issues – the most serious of them was that my email address […]

Tall Emu CRM Reacquired by Founder Mike Nash: A New Chapter Begins  Tall Emu CRM is excited to announce that the company has been reacquired by its original founder, Mike Nash. After a period of ownership under MYOB, as at 16th September 2024 Tall Emu has returned to its roots with Mike once again leading […]

Choosing software that your team genuinely approves of is vital. Picture being stuck with a gift you can’t stand, like an unattractive jumper from a relative. You’d stash it away in the wardrobe, wouldn’t you? It’s the same as imposing a new product on your team that they had no say in selecting. So, why […]

We are thrilled to announce that MYOB CRM, powered by Tall Emu CRM, has clinched the prestigious title of Best CRM in the Cloud in the 2023-2024 Cloud Awards, triumphing over a pool of international contenders. Since its inception in 2011, the Cloud Awards program has been synonymous with recognizing excellence and innovation in cloud […]