CRM & Inventory Software for Xero: The Missing Link for Australian B2B Businesses

Looking for CRM and inventory software that works with Xero?

 

Xero is one of Australia’s most popular accounting platforms, but as many businesses grow, they discover that accounting software alone isn’t enough.

Once you’re managing wholesale customers, multiple warehouses, customer-specific pricing, inventory, purchasing and sales pipelines, it becomes difficult to keep everything running efficiently using disconnected systems.

If you’re looking for CRM and inventory software that works seamlessly with Xero, you need more than basic stock control. You need a solution built for Australian B2B businesses – one that combines customer relationship management with operational tools like inventory, warehouse management, manufacturing and customer ordering.

That’s exactly where Tall Emu fits.

Rather than replacing Xero, Tall Emu extends it, giving your sales, warehouse and customer service teams everything they need while allowing Xero to remain your accounting system.

Why Growing Businesses Outgrow Xero Alone

Xero does an excellent job managing your financials, but operationally there are often gaps.

Growing businesses commonly need to:

• Track leads and sales opportunities
• Manage customer communications
• Control inventory across multiple warehouses
• Handle barcode scanning and stock movements
• Offer customer-specific wholesale pricing
• Monitor customer credit limits
• Provide customers with online ordering
• Manage purchasing and supplier relationships

Trying to achieve this using multiple disconnected applications usually results in duplicate data, manual processes and frustrated staff.

A Genuine CRM That Integrates with Xero

Unlike many inventory systems that simply include a customer list, Tall Emu is a fully featured CRM built around managing customer relationships.

Your team can:

• Manage leads through a visual sales pipeline
• Record emails, phone calls, meetings and notes
• Schedule follow-up activities
• Track every interaction from first enquiry through to ongoing account management

Because Tall Emu synchronises with Xero, your sales team can also see valuable financial information without needing direct access to your accounting software.

This includes:

• Outstanding balances
• Customer credit limits
• Payment history
• Previous sales and invoices

Everyone stays informed while Xero remains the source of truth for your accounting.

Inventory Management Designed for Australian Businesses

Tall Emu includes advanced inventory management that supports businesses well beyond basic stock control.

Features include:

• Multiple warehouses and stock locations
• Bin and bay location tracking
• Barcode scanning
• Serial number management
• Batch and lot tracking
• Automated backorders
• Stock transfers
• Purchasing and supplier management

Because inventory is built directly into the CRM, your sales team always knows what’s available before committing to customers.

Landed Costing for Importers

If you import products, understanding your true inventory cost is essential.

Tall Emu calculates landed costs by including:

• Freight
• Import duties
• Customs charges
• Foreign exchange costs
• Additional supplier expenses

This provides more accurate inventory valuations and profit reporting than relying solely on supplier invoices.

Manufacturing Without Enterprise ERP Complexity

Businesses that assemble or manufacture products can also manage production inside Tall Emu.

Built-in functionality includes:

• Bill of Materials (BOM)
• Work Orders
• Component tracking
• Finished goods management

For many SMEs, this provides the manufacturing capability they need without investing in a full ERP system.

Built Specifically for B2B Wholesale

One of Tall Emu’s biggest strengths is its focus on Australian B2B businesses.

Customer-Specific Pricing

Create pricing rules based on:

• Individual customers
• Quantity breaks
• Wholesale price lists
• Customer groups
• Warehouse or location

This removes manual pricing and ensures consistency across every order.

B2B Customer Portal

Tall Emu includes a secure online portal where customers can:

• View real-time stock availability
• Access their negotiated pricing
• Place orders online
• Download invoices
• View previous quotes and orders

The result is less administration for your team and a better experience for your customers.

Australian Support from People Who Understand Australian Business

Tall Emu is Australian developed and supported.

That means local onboarding, Australian-based support, and software designed around Australian accounting systems, tax requirements and business processes.

Bridging the Gap Between Xero and ERP

Many businesses eventually find themselves caught between two options:

• Continue using disconnected CRM and inventory applications.
• Invest in an expensive enterprise ERP platform.

Tall Emu offers a practical middle ground.

It combines powerful CRM, inventory, warehousing, purchasing, manufacturing and customer management into a single platform that works alongside Xero.

For many Australian wholesalers, manufacturers and distributors, it’s the missing operational layer that turns Xero into a complete business management solution.

Final Thoughts

If you’re searching for CRM and inventory software that integrates with Xero, it’s worth looking beyond standalone CRM systems or inventory applications.

Tall Emu brings customer management, inventory control, warehouse operations, manufacturing and wholesale ordering together in one platform, helping Australian B2B businesses streamline operations without the cost and complexity of a traditional ERP system.

As your business grows, it allows Xero to keep doing what it does best – accounting – while Tall Emu manages the operational side of your business.

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