How Tall Emu Is Reducing Manual Admin in CRM (And Helping Businesses Sell More in 2026)
Selling More in 2026 – Tall Emu Cuts Manual Admin Time
We recently ran one of our biggest customer webinars in a long time.
Not to launch something flashy.
Not to chase trends.
But to walk through the steady improvements we’ve made to Tall Emu – all focused on reducing manual admin and improving sales visibility.
Because most growing businesses don’t need more software.
They need:
- Clearer follow-ups
- Better visibility across sales activity
- Inventory that talks to sales
- Ecommerce that talks to operations
- Reporting that doesn’t require Excel gymnastics
Here’s what we covered.
Bringing CRM Closer to Where You Work
One of the biggest updates is Inbox Insights.
Instead of switching constantly between CRM and Outlook, you can now:
- See customer history and open opportunities in your inbox
- Sync emails directly to records
- Auto-sync meetings
- Keep activity visible without double-handling
The practical benefit?
A sales rep opens an email and instantly sees:
- What was last quoted
- What’s still open
- Who else has spoken to this customer
- What follow-up is pending
That’s fewer internal questions. Faster responses. Better customer experience.
(Gmail integration is coming soon.)
Sales Activity That Doesn’t Rely on Memory
Calls, meetings and emails are where deals actually move forward.
But if they’re not visible inside your CRM, your pipeline becomes guesswork.
Recent updates improve:
- Automatic call logging (with supported providers)
- Clearer activity timelines
- Meeting visibility through calendar sync
- Better tracking of commitments and follow-ups
Instead of asking:
“Has anyone spoken to them recently?”
You can see the full history in one place.
This improves forecasting, handovers and management oversight.
Analytics That Don’t Require Exporting to Excel
One consistent piece of feedback we’ve had is:
“We want clearer reporting.”
Version 1 of Tall Emu Analytics is now live, providing:
- Opportunity volume and value
- Period comparisons (calendar or financial year)
- Segmentation by salesperson
- Filtering and drill-down capability
This is the first stage, with quotes, sales orders and invoices being expanded next.
The goal isn’t flashy dashboards.
It’s practical visibility.
When you can clearly see:
- Sales trends
- Conversion performance
- Activity levels
You can make better decisions, faster.
Ecommerce and Inventory Working Together
We also covered significant improvements across operations.
Including:
- Advanced barcode scanning
- Pick, pack, ship and delivered workflows
- Purchase order visibility linked to sales orders
- Digital proof of delivery
- Customer portal enhancements
- Shopify integration with fast order sync
- Improved pricing controls
For businesses managing stock, wholesale pricing and online orders, this matters.
When sales representatives enter an order, they can immediately see:
- Is it in stock?
- Is it on purchase order?
- Does it need to be manufactured?
That reduces overselling, delays and internal friction.
Smarter Follow-Ups Without More Data Entry
Another area of focus has been helping teams stay organised without increasing admin.
Tall Emu can now:
- Summarise activity on an opportunity
- Suggest logical next steps
- Draft follow-up emails
- Highlight outstanding commitments
The emphasis isn’t automation for the sake of it.
It’s reducing the chance that something important gets missed.
And as more activity flows automatically into CRM, that visibility improves.
The Bigger Direction for 2026
If there’s one theme from the webinar, it’s this:
Less manual entry. More connected systems. Clearer sales visibility.
When:
- Emails link directly to records
- Calls are logged automatically
- Meetings appear in CRM
- Ecommerce orders flow into operations
- Reporting is visible without spreadsheets
You don’t just feel more organised.
You operate better.
And better operations support stronger sales.
Watch the Webinar Recording
We ran this session for customers, but if you’d like to see these features in action, you can watch the full recording here:
It’s practical, demo-based and focused on real workflows inside Tall Emu CRM.
Not a Tall Emu Customer Yet?
If you’re looking for a CRM that connects:
- Sales
- Inventory
- Ecommerce
- Operations
- Accounting systems (MYOB or Xero)
Without forcing you into full ERP complexity, Tall Emu may be the better fit.
👉 Watch a demo
👉 Talk to our team about your business
We’ll show you how to streamline sales and operations in one connected platform built for growing businesses.