With Email, Fax, SMS and letter-based marketing, Tall Emu CRM gives you flexible options to reach your prospects.
Personalised HTML E-mail
Tall Emu CRM’s built in email editor allows the quick and easy editing of HTML or plain text email newsletters, promotional materials and special offers. You can use any information stored about the customer not just name and address, but anything stored in the CRM.
For example, you might wish to e-mail all your customers who’ve purchased a certain item in the past to let them know the new model is available. Or, you could have an automated email 2 weeks before the anniversary of a purchase offering a free check-up or extended warranty.There are many ways you can use regular email, fax or SMS updates and special to offer extra value to your customers and keep them keen.
Most companies need advanced methods to categorise customers other than simply doing a mass-blast to all. Tall Emu CRM offers the most powerful list management in any CRM in its price range, allowing you to quickly and easily generate customer or contact lists that are an exact fit for your business needs â€“ and you can store them for later use.
Create accurate, re-useable target lists based on static data such as “These 100 customers” or Dynamic target lists such as “Top 100 customers for the last calendar month” or “all customers who bought this item from me a year ago today”.
Email Monitoring (Click tracking)
Monitor email marketing responses, including who opened your emails, who clicked-through, who unsubscribed and the leads generated to ensure future campaigns target the intended audience.
Producing mail merge documents has often been a task that is too complicated for the everyday user.
Now with Tall Emu CRM the creation of mail merge templates for letters, flyers or envelopes is something anyone can handle. Word actually sits within the CRM itself, so you simply choose “New Template” and use Word normally. When you’re done, hit save and that’s it! No complex tool bars or merge-codes to memorise.
Personalized Fax Outs
Tall Emu CRM supports faxing without the need of a fax machine. Fax templates are created and edited in CRM in precisely the same way email and Mail Merge templates are handled.
Know your customer’s history
Whether it’s email, printed documents, faxes or SMS messages, everything that’s sent becomes part of a contact’s history in CRM, viewable in a variety of ways by any authorised user.
I have worked with the Tall Emu system for over four years in two different businesses…the team and software have been outstanding. Brett Etchells, Business Development Manager, Premier Group
Tall Emu have always produced everything they said they would and the results have certainly exceeded our expectations. Ash Collins, Director, Tuff Stuff Australia
Tall Emu offers unparalleled customization at its price point. Adam Pope, Managing Director, Fabulous Catering
Tall Emu CRM has a very intuitive interface and it’s easy to use. It has been very reliable in the three years I have been using it, and it is very customisable. David White, Director, Digital Kiwi Ltd
We absolutely love our new website! Not only does it look beautiful, but it also is technically superior and incredibly functional, as it interfaces with our Tall Emu CRM. Samantha Peters, Sales and Marketing Manager, Pastabilities
Tall Emu have a wide range of experience in the development of business systems which has proved very valuable to Firstfolio in enhancing our business automation and online systems. We would highly recommend them. Linda Cooper, Firstfolio
What’s especially impressive about the talk and actions emanating from Australia-based Tall Emu is a strong corporate culture that values communication, honesty, a willingness to talk openly about problems, a responsive attitude, open-mindedness, and respect. Scot Finnie, Editor in Chief, Computerworld
It is important we get high quality systems to keep up with the rapid growth and demands of today’s business needs. Tall Emu consistently delivers on this with its very flexible, powerful, adaptable capacity. Brett Etchells, Business Development Manager, Premier Group
Yes, I would definitely recommend Tall Emu CRM. They are honest, reliable, hardworking, do what they say. It is great being able to deal with the Principals rather than staff who keep changing. We want them to be in business for a long time. Sharon Austin, General Manager, Peer Support Australia
Tall Emu developed a superior reporting solution that exceeded our company’s objectives and expectations. Their expert guidance through the project was invaluable. Rachel Pirie, Group Director of International Sales & Marketing, Staywell Group
The Data Driven Lifecycle
Our powerful CRM solution acts more like an ERP – not only does it increase the profitability of your business, but it streamlines the lifecycle processes in your marketing, sales, accounting, and service divisions.
It’s possible to have your website send webform data or shopping cart sales directly to your CRM; automatically. You can also have product data, pricing levels from CRM published up to the web.
We remove redundant data entry and we can even send completed sales to your accounting systems. In addition we can show you how people found you so that you can have full lead and sale attribution reporting so you’ll know where to spend your marketing dollars.
Our powerful automation tools let you schedule rule-based follow up of your sales leads, including emails sent directly to the lead on a drip-feed, or reminding your sales team to follow up (inlcuding automatically scheduling calls).
Automate proposal & quote creation in MS Word mail merge – dynamically populated Word proposals. Writing proposals is a tedious task so it makes sense to create a template and change the bits that are relevant to the sales opportunity and customer’s needs.
The faster you get back to prospective clients, the more likely your quote is to be accepted. Tall Emu CRM streamlines the quoting process, and if you are currently quoting based on formulas in Excel spreadsheets we can streamline this and make it go away.
You can even track when someone starts looking at a quote – perfect for long sales cycles.
If re-keying of data between databases, excel spreadshets and your accounting system cause inefficiencies in your business, Tall Emu CRM can help. We link with Australian banks and all major Australian accounting companies to eliminate the re-keying of data.
Our powerful CRM solution includes automated invoice reminders sent from your CRM directly to your clients.
Asking people to pay their account works – take this repetitive task away from your team and have the system do it for you, saving time and money and ensuring it is done.
With a CRM this powerful, we’re with you every step of the way. From the onboarding process to premium support for your organization, we want you to get the most out of your new CRM.