Bring in the customer and product history
Import the customers, contacts, products, sales history and accounting information your team needs to get started.
CRM for MYOB and Xero
Run sales and customer work without replacing MYOB or Xero.
Tall Emu gives your team one place for leads, customer conversations, quotes, orders, stock and follow-up. Your bookkeeper keeps using MYOB or Xero, and the right financial records move across when they are ready.
- Keep every contact, email, call, task, quote and order on one customer history.
- Manage quick sales, longer pipelines and repeat orders without forcing one process on every customer.
- See invoice and payment information without putting the whole team into the accounting system.
- Work with an Australian-owned company, Australian team and support from 9am to 5pm Sydney time.
“We found the connection between MYOB and Tall Emu to be seamless.”
Blair P. - Managing Director · Capterra review
Loved by Australian and New Zealand customers
The simple split
MYOB or Xero keeps the accounts. Tall Emu runs the customer work around them.
Your bookkeeper can keep using the accounting system they know. Sales and operations work in Tall Emu, where leads, customer conversations, quotes, orders, stock and follow-up belong.
Manage the full customer journey
Capture the lead, keep the calls and emails, run the pipeline, prepare the quote and take the order in one connected system.
Keep the sale connected to delivery
Sales orders can flow into purchasing, manufacturing, stock allocation, fulfilment, freight and customer updates.
Send financial transactions when they are ready
Invoices, payments and the accounting records MYOB or Xero needs move across without putting unfinished sales work into accounts.
A proper CRM
Know the customer, the conversation and the next step.
Tall Emu gives the whole team one working customer record, rather than customer information split between inboxes, spreadsheets, accounting software and individual memories.
Contact and company records
Keep people, companies, addresses, relationships, products, orders and account history together.
One activity timeline
See emails, calls, SMS messages, meetings, notes, tasks, quotes and orders in the order they happened.
Lead capture and ownership
Bring website, Facebook, Outlook, phone and referral enquiries into CRM, then make the owner and next action clear.
Sales pipelines that fit
Use different stages for equipment sales, projects, tenders, renewals or any other sale that genuinely works differently.
Follow-up and automation
Create reminders, tasks, template emails and SMS messages so good leads do not go quiet.
Calls and email in context
Work with Outlook or Gmail, identify callers, and keep call records, summaries and follow-up with the customer.
Quotes and orders on the customer
See what the customer asked for, what was quoted, what they ordered, what shipped and what remains open.
Reporting and dashboards
See pipeline value, activity, follow-up, quote outcomes and sales performance without assembling another spreadsheet.
Why accounting software is not enough
Accounting tells you what was invoiced. CRM tells you what is happening now.
MYOB and Xero are built to keep the books. They are not the best place to manage unqualified leads, several conversations, changing quote options, promised follow-up or the operational detail behind an order.
Tall Emu keeps that work out of accounts until it becomes financial, while still bringing the customer, invoice and payment information back to the team that needs it.
Your team can answer the customer without chasing someone else
- What did they buy last time, and what did they pay?
- What was promised in the last call or email?
- Is there an open quote, order, backorder or shipment?
- Has the invoice been paid?
- Who owns the next action, and when is it due?
One connected process
Go from enquiry to payment without rebuilding the customer at every step.
Lead→Opportunity→Quote→Sales Order→Fulfilment→Invoice & Payment
The records stay connected, so the team can follow the sale from the first enquiry through to delivery and account status.
More than sales pipeline software
Use the same customer record after the deal is won.
Take orders by phone or email
See the customer, their normal pricing, past orders and available stock while they are ready to buy.
Sell online
Connect Shopify, WooCommerce or a customer portal so online orders join the same customer and stock history.
Manage stock and purchasing
Keep available, committed and incoming stock visible to the people quoting and taking orders.
Run manufacturing and made-to-order work
Connect the customer order to the work order, components, production steps and finished goods.
Pick, pack, ship and book freight
Carry the order through warehouse work, labels, consignments, tracking and customer communication.
Keep service and support visible
Keep post-sale questions, tickets, activities and promises with the customer instead of starting a separate history.
A good fit
Built for Australian and New Zealand product businesses.
Tall Emu is a strong fit for manufacturers, wholesalers, distributors, equipment businesses and B2B sellers that use MYOB or Xero and need the sales and operational detail those systems do not hold.
ManufacturingWholesaleDistributionEquipment salesB2B ecommerceMulti-channel sales
Common questions
Common questions about CRM for MYOB and Xero
Does Tall Emu replace MYOB or Xero?
No. MYOB or Xero remains the accounting and compliance system. Tall Emu manages customers, leads, quotes, orders, stock and operations, then sends the financial records to accounts when they are ready.
Can the sales team see invoice and payment information?
Yes. The team can see the connected customer, invoice and payment status in Tall Emu without needing general access to the accounting system.
Do quotes and sales orders need to be created in accounts?
No. Quotes and sales orders stay in Tall Emu. The invoice is sent to MYOB or Xero when the sale becomes financial.
Can Tall Emu manage both quick sales and longer sales pipelines?
Yes. Take an order, create a direct quote or use an Opportunity with stages, activities and several quote options. The process can match the way the sale actually works.
Is Tall Emu Australian?
Yes. Tall Emu is Australian owned, built and supported, with an Australian team available from 9am to 5pm Sydney time.
See how Tall Emu fits around MYOB or Xero.
Watch the on-demand demo and see the customer, sales, stock and accounting process working together.
Watch the on-demand demo