Connection: Proprietary (MiTAI) Mitel MCD
Driver required: Included
Firewall ports required: ICMP Ping TCP: 8000 and 8001
Firmware version required:
(for new installations)
5 or later
Connection requirements: MiTAI server ‘license to use’
Other notes: A license is required for to be purchased for continued use of the MiTAI interface
Directory download: Extensions, agents, and trunks


The Mitel MCD is an hosted equivalent of the Mitel 3300. It the multi-tenant, managed version. Connectivity is the same as for Mitel 3300, though directory download is often disabled for security reasons.

Go Connect Server Installation Notes

To perform an installation you will need the IP address of the PBX and the system username and password. PLEASE NOTE: these are NOT the logins that are used for the HTML interface. They are the logins from the telnet interface. If in doubt, leave these fields blank to use the defaults


The Attendant Console and the 5550 console are not supported as they cannot be monitored. Redundant, failover nodes are not supported. Handsets without speakerphones (including 5001, 5005, 5201, 5207, analog) do not provide a full range of handset control. Blind transfer is not specifically supported by Mitel. It is performed as consultation followed by transfer on ringing. Several handset modes are possible. The modes that have been tested are: Voice set, Keyline, Multicall, Multiline. Multicall and Multiline cannot be used on the same handset at the same time