Connection:Proprietary/TelnetCisco Call Manager Express
Driver required:Included
Firewall ports required:TCP: 23 (Telnet) TCP: 2000 (SCCP)
Firmware version required:
(for new installations)
15.0(1) or later
Connection requirements:A username AND password is required for every device to be monitored.
Other notes:
Directory download:Extensions


The Cisco Call Manager Express / UC500 connects onto the LAN via one of the RJ45 sockets on the front of the PBX. The local IP address and other network settings are set through the HTML-based programming interface.

Go Connect Server Installation Notes

To perform an installation you will need the IP address of the PBX and the system username and password. PLEASE NOTE: It is mandatory to set a username AND password for every monitored extension.


The Cisco CME/UC500 only accepts one CTI/TAPI connection per extension. Do not try to connect more than one application at a time per extension.