Avaya BCM

Connection:Proprietary (LAN CTE)Avaya BCM
Driver required:Included
Firewall ports required:TCP: 1222
Firmware version required:
(for new installations)
BCM 200 & 400: Release 4.0 BCM 50: Release 2 BCM 450: Release 1
Connection requirements:Dedicated LAN CTE Dedicated LAN CTE license (One)
Other notes:
Directory download:Extensions and trunks

Architecture

The Avaya BCM connects to the LAN via the socket on the front of the PBX. The local IP address and other network settings are set through the Avaya Business Element Manager software, which is downloaded from the PBX.

Go Connect Server Installation Notes

To perform an installation you will need the IP address of the PBX.

Advisories

When deflecting a call, the call continues ringing at your extension as well as at the deflection target. The PBX does not natively support completing a consultation transfer while the consultation is in the ringing state. Instead, Go Connect Server simulates this functionality by canceling the consultation and performing a single-step blind transfer.