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Your Team Will Love Tall Emu
Tall Emu CRM software is a simple but powerful system that will remove clunky processes and enable your team to spend more time on initiatives that increase business.
Sales & Marketing
Centralise leads, and sales and marketing activities. Use CRM data to communicate with customers via platforms including Mailchimp and Campaign Monitor.
- Capture leads from webforms and Facebook lead forms
- Track customer life cycles and sales stages
- Manage on-the-road sales visits with Google Maps
- Send targeted comms with integrated email and SMS marketing apps
- Visually monitor your sales pipeline
“Fantastic cost-effective product delivered by a flexible team. Being based in Australia, I loved the fact I could talk directly to them and they understood what I wanted.”
Customer Service
Save time with all customer data in the one place - including quotes, notes and deliveries. Deliver on promises to customers with a succinct system to manage information.
- Integrate calls and Outlook to track all communications
- Easily view information on customers allowing a personalised approach
- Deliver a positive experience to your customers
- Increase confidence of customers, and your team
- Call outcome reporting for satisfaction measurement
“We love the telephone integration and the ability to track calls and update contacts on a real time basis.”
Operations
Your team can manage projects from go to whoa with full visibility of project management, pick pack ship, and inventory.
- Simple CRM to manage and track operations
- Full visibility to manage pick, pack and ship
- Cross-team collaboration tool – no more miscommunications
- Track progress, timelines and budgets at a glance
- Automated workflows free teams from repetitive tasks
“The support staff actually know and understand the product, provide great advice, and get back to us quickly with clear steps when we hit a challenge. ”
Accounts
Seamless integrations with MYOB and Xero put customer accounts at your fingertips, but conceal sensitive business data. Maximise cashflow with automated invoicing.
- Remove disconnects between sales and accounts
- Eliminate double data entry and chance of errors
- Apply consistent credit rules
- Maximise cashflow with automated invoices and reminders
- Customer portal for self-service access to invoices
“The price is fantastic for the product and service we receive. Great to use, powerful while still being simple and clean. Responsiveness to queries has been fantastic.”
Business Owners
Aussie developed and supported CRM that gives complete visibility across all areas of your business and saves hours of work. Centralise sales pipelines, customer statuses, inventory and shipping.
- All-in-one platform with centralised business data
- Access business insights at any time
- Monitor and track sales activity and productivity
- Save resources by crunching activity into one system
- Integrate platforms like accounts, shopping carts, marketing and more.
“Speed and efficiency within my business! Wish I'd found Tall Emu CRM years earlier. I cant fault it.”
Consultants
Flexible integration to all the platforms your clients use to manage and grow their business. You can confidently recommend an Australian owned and supported CRM system as the best solution for your clients’ business.
- Earn commission on referrals
- Free access to your customers’ CRM
- Aussie developed and supported
- Easy to use – yet powerful
- Real-time data and information viewable from anywhere, at any time
“In researching the market we couldn't find anything that came close in terms of breadth and depth of features at this price point. Getting a B2B portal out of the box was the cream.”
Whole of Business CRM System
Aussie CRM for small businesses in Australia and New Zealand. Tall Emu CRM is an end-to-end business solution that works with MYOB and Xero. Locally managed, locally owned and local phone support from our Aussie team.
Pipeline
Track & Nurture Leads
Bring order to your lead management process and convert more to customers with less fuss.
- One place to view and manage all leads
- Focus on the best leads
- Automatic/automated opportunity follow up
- Customisable sales process/funnel
- Drag and drop board view for easy leads management
Selling
Always Be Closing
Simplify your quoting process with online quotes your customers will love.
- Integrated inventory with MYOB/Xero
- Send quotes by SMS/email with online acceptance
- Works with Shopify and WooCommerce
- Free customer/dealer portal
- Branded online quote templates
Inventory
Inventory & Order Management
Real-time order and inventory management and stock control capabilities all linked with MYOB/Xero
- Manage stock and track orders with ease
- Run the whole business from sales to fulfilment
- Track and trace products with batch tracking and serial number tracking
- Visibility to stay compliant and organised
- Perfect for selling products and custom / work-to-order manufacturers
Accounting
Sync with MYOB and Xero
Keep your accounts up-to-date with a
- Real time sales from CRM
- Shopping cart sales and payments
- Auto follow up of overdue invoices
- Recurring billing & subscriptions
- Overall less grunt work and mistakes
Manufacturing
Track sales, job status and costs
Plan your manufacturing activities for maximum efficiency. Track the actual cost of production with Bill of Materials (BOM).
- Stock management that links with MYOB and Xero
- Track manufacturing progress
- Link manufacturing jobs to sales
- Manage manufacturing schedules to prioritise the completion of important tasks
- Assemblies/BOM with work instructions
Pick, Pack & Ship
Fulfill Orders Faster
Simple, time saving pick-pack-ship process.
- Queue orders for pick and pack, centralised in one process
- Track which team members pick / pack
- Produce picking / packing slips
- Automation of invoices, tracking, part-ship/backorders
Customer Service
Deliver On Your Promises
Improve customer service and customer satisfaction
- Keep promises by tracking your to-do-list in CRM
- Use a ticket system to manage projects and tasks
- Stay connected with customers even after the sale is complete
- Easy note keeping with phone and voice notes
Online Retail
Easily Sell Online
Easily sell products and services via websites on Wordpress and shopping carts like WooCommerce.
- Sync stock to WooCommerce
- Quote, and take payments online
- Download orders to CRM for super fast order turnaround
- Insta-buy forms and links to sell via SMS, Facebook, embed in emails/websites
- Auto sync sales data to MYOB/Xero
Free Customer Portal
Free Client Portal Software
Allow your clients to access pricing, product and transaction data online.
- See product and pricing information
- Show customer special pricing
- Download and pay invoices online
- Place orders online
- Set up in minutes with your own branding
Marketing
Targeted Communication Made Easy
One system to bring together, view and segment leads for tailored communications.
- Use sales history to drive marketing campaigns
- Integrates with Mailchimp, Campaign Monitor and Burst SMS
- Bring in your leads from webforms, Facebook and other sources
- Automate communications with workflows
- Use CRM intel to deliver the right message at the right time
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Accounts & Billing
Auto follow up and charging credit cards and converting quotes to invoicing and posting to XERO or MYOB automatically
Activity Management
Create, assign and manage tasks, meetings, calls and emails
Asset Management
Organise & track assets that your business requires to regular service or sold to a customer.
Backorders
Manage Backorders so you can still make the sale, invoice or do it later when the item comes in or is made. Be able to fulfill multiple sales orders with a click of a button.
Barcode Scanning
Improve accuracy of outbound shipment information and automatically update stock levels
Batch Tracking
Visibility and traceability for your products for orders or recalls.
Campaign Monitor Integration
Develop, deliver and track targeted email campaigns with the results updated automatically in CRM.
Check Stock Levels and Pricing
Your customers see their own special pricing.
Custom Forms and Data Structures
Create unique forms to capture information and store specific to your business.
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Sydney
- Address
- Level 2, 309 Kent Street
- Sydney NSW 2000
- Australia
- Phone
- (02) 9299 9959
Melbourne
- Address
- Level 3/168 Cremorne St
- Cremorne VIC 3121
- Australia
- Phone
- (02) 9299 9959
Christchurch
- Address
- 17 Sir William Pickering Drive
- Burnside, Christchurch 8053
- New Zealand
- Phone
- +61 (02) 9299 9959
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- Star
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$100
$100
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ButtonIn February 2022, Tall Emu was acquired by MYOB. This exciting move enables Tall Emu to deliver and develop the best CRM for your business whilst continuing to integrate with both MYOB and Xero.
