Live Web Chat
The fastest way to engage with your customers!
Start chatting with visitors who need help – what better way to start the discussion than through instant chat on your website? It’s faster than email, less intrusive than phone – it’s immediate assistance for your clients and leads online.
What does it do?
Add a Web Chat icon onto every page on your site using our simple script. Customers can engage with your customer service team instantly from any page on your website by clicking a button.
The details of the chat are automatically logged in CRM so you have a full view of the customer history.
Reach out to known visitors
If the lead has previously interacted with you on chat, you’ll be able to initiate a chat from your CRM with them. This is ideal for companies with long sales cycles when the lead may visit your site many times while researching.