Tall Emu CRM handles both manufactured products, and the manufacturing process.

This is why Tall Emu CRM should be renamed an ERP system because we have loads of manufacturing clients using our CRM to run the manufacturing part of their business. We can adapt to what that customers manufacturing process is.

Our system currently supports several types of inventory item:

  • Inventory Item – An item for sale, can be physical (a bottle of red wine) or non-physical (warranty).  Can be optionally stock-tracked.
  • Bundle – A collection of inventory items. Stock is calculated on the underlying inventory item.  For example, a dozen bottles of red wine.
  • Manufactured Item –  An item which is made from raw materials (for example, a cake is made from flour, eggs, milk, sugar)

Most accounting systems support some kind of BOM/Manufactured object, however they do so from an accounting perspective only – that is to say – you can click to manufacture an item (and handle all needed inventory adjustments) – but you cannot plan and manage the process.

With Tall Emu CRM, Manufactured Items are made by generation of a work order.

If we follow the example above, the work order may be to make 20 cakes.  The work order:

  • Can be scheduled and viewed on the calendar.
  • Can be assigned to a person
  • Can be assigned to an area/production space
  • Consumes raw materials
  • Produces an output item
  • Has a planned and actual result (e.g. we may plan to make 20 cakes, but one cake may go to waste)

When you sell an manufactured item, you can create a work order to produce it (if you don’t have stock) directly from the sales order.   The output of the work order will be automatically reserved for that sales order.    The work order could be adjusted (e.g. your sale may be for 20 cakes, but you may decide to bake 40).

There are other alternatives to manufactured items in Tall Emu, which include bundles, pseudo BOM processing using the sales order show/hide lines features and product options.   We’re able to handle complex product setups, and if the system cannot meet your business need it is able to be customised.