Setting Up SMTP Email

To send email from Tall Emu, you’ll need to configure your email server and add these details to CRM.

• You may require assistance from your IT Support company to successfully complete these settings.
• The following instructions are for integrating Microsoft Office 365 accounts.

Configure your Office 365 permissions

• Tall Emu requires a single username and password that has permission to send emails for every user in your company.
• We recommend setting up a user e.g. “[email protected]” for this purpose and configuring this address as ‘Send As’ to other mail boxes in Office 365.

• Log into your Office 365 Admin center.
• Click on Exchange.

• Click on Mail Boxes.

• Select the User.

• Click on Mailbox delegation on the left side menu.

• Add the ‘Send As’ e.g. [email protected] will then be added to mike mailbox.

• Click Save to apply the changes.

Set up your SMTP integration in CRM

• Head to Main Menu, then select Integrations from the Admin menu.

 

• Then, click Activate beside the SMTP menu item.

 

• Tall Emu requires a single username and password that has permission to send emails for every user in your company – enter the details you created earlier in Exchange to the form here.
• We recommend setting up a user similarly to “[email protected]” for this purpose.
• For Microsoft Office 365 accounts, add the following settings:

1. Host Name should be SMTP.Office365.com
2. Enabled SSL has to be checked.
3. SMTP PORT should be 587.

 

• Click on Test to ensure the connection works.
• Note – you can sent a test email TO any email that you like, but it must be set to be FROM a mailbox that the account has permissions to ‘send as’.
• Click on Finish to finalise the integration.