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Setting Up SMTP Email

To send email from Tall Emu, you’ll need to configure your email server and add these details to CRM.

  • You may require assistance from your IT Support company to successfully complete these settings.
  • The following instructions are for integrating Microsoft Office 365 accounts.

Configure your Office 365 permissions

  • Tall Emu requires a single username and password that has permission to send emails for every user in your company.
  • We recommend setting up a user e.g. “[email protected]” for this purpose and configuring this address as ‘Send As’ to other mail boxes in Office 365.
  • Log into your Office 365 Admin center.
  • Click on Exchange.
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Accessing Exchange from Office 365 Admin center

  • Click on Mail Boxes.
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Accessing your mailboxes

  • Select the User.

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  • Click on Mailbox delegation on the left side menu.

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  • Click Save to apply the changes.

Set up your SMTP integration in CRM

  • Head to Main Menu, then select Integrations from the Admin menu.

 

  • Then, click Activate beside the SMTP menu item.

Accessing SMTP Email settings from Connections

 

  • Tall Emu requires a single username and password that has permission to send emails for every user in your company – enter the details you created earlier in Exchange to the form here.
  • We recommend setting up a user similarly to “[email protected]” for this purpose.
  • For Microsoft Office 365 accounts, add the following settings:
  1. Host Name should be SMTP.Office365.com
  2. Enabled SSL has to be checked.
  3. SMTP PORT should be 587.

SMTP Email settings page

 

  • Click on Test to ensure the connection works.
  • Note – you can sent a test email TO any email that you like, but it must be set to be FROM a mailbox that the account has permissions to ‘send as’.
  • Click on Finish to finalise the integration.
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